Copilot aplication

Gabriel Neagu 20 Reputation points
2026-08-19T08:59:47.3033333+00:00

I can't scan documents with Copilot.

The issue appears after the last update

Microsoft Copilot | Windows Copilot | App
0 comments
Answer accepted by question author
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
2026-08-20T13:49:50.8133333+00:00

Hello Gabriel Neagu,

Thanks for letting me know.

If you have any other questions, feel free to ask.

Was this answer helpful?

1 person found this answer helpful.
0 comments

3 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Carl-L 21,485 Reputation points Microsoft External Staff Moderator
    2026-08-19T13:34:20.0933333+00:00

    Hello Gabriel Neagu,

    Welcome to Microsoft Q&A forum.

    Before we proceed further, may I know more about the issue? Is there any error message appears? Does this happen on all platforms or only in certain platforms?

    I'm waiting for your reply.

    Was this answer helpful?

    0 comments
  2. Gabriel Neagu 20 Reputation points
    2026-08-19T14:01:14.6666667+00:00

    As you see I don't have the buton to create a scan file. Before updating I had possibility to create files from app.

    Was this answer helpful?

    0 comments
  3. Gabriel Neagu 20 Reputation points
    2026-08-20T05:30:38.96+00:00

    I solved the problem. I reinstalled the app and now it works.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.