Windows 10 ESU enrollment error

Question

Windows 10 ESU enrollment error

chris curchin 0

“I have Windows 10 Pro 22H2. My PC is activated with my Microsoft account and is not connected to an organisation. KB5072653 and the ESU consumer component are installed, but Windows Update has no ‘Enroll now’ option. The ESU enrolment says ‘Something has gone wrong. We cannot enroll you at this time.’ The system reports ESUEligibilityResult 0x4.”

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2 answers

Your answer

Answer 1

For consumer Windows 10 devices, there is no supported alternative enrollment method outside Windows Update.

Based on the described state, the supported checks are:

Verify the device is still on Windows 10, version 22H2.
In Settings > Windows Update, select Check for updates and install any newer updates offered.
If the device has not yet installed the November 11, 2025 out-of-band update, install KB5071959, then restart the PC. This update resolved a known issue where the Windows 10 Consumer ESU enrollment wizard might fail on eligible devices.
After restart, open Settings > Update & Security or Settings > Windows Update and look again for the Enroll Now link or retry enrollment.

Additional supported facts for this scenario:

The ESU program requires devices to be running Windows 10, version 22H2.
For personal devices, enrollment is done through the Windows 10 Consumer ESU enrollment wizard in Settings.
Microsoft previously noted that the enrollment option was rolled out gradually, so the Enroll now option might not appear immediately on all eligible devices.
If the device is already correctly enrolled and activated, an incorrect "Your version of Windows has reached the end of support" message can still appear, but security updates continue for devices with an activated ESU license.

The specific meaning of ESUEligibilityResult 0x4 is not provided in the available documentation.

Answer 2

Hi,

Via:https://www.askwoody.com/forums/topic/how_to_force_windows_10_esu/

Open Command Prompt and run:

reg.exe query "HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\ConsumerESU"

PART 2:

Open Command Prompt as Administrator and run:

reg.exe add "HKLM\SYSTEM\CurrentControlSet\Policies\Microsoft\FeatureManagement\Overrides" /v 4011992206 /t REG_DWORD /d 2 /f

Open Windows PowerShell as Administrator and copy/paste the following code exactly as-is:

$TN = "ReconcileFeatures"; $TP = "\Microsoft\Windows\Flighting\FeatureConfig\"; $null = Enable-ScheduledTask $TN $TP
Start-ScheduledTask $TN $TP; while ((Get-ScheduledTask $TN $TP).State.value__ -eq 4) {start-sleep -sec 1}; "Task Completed"
#
$TN = "UsageDataFlushing"; $TP = "\Microsoft\Windows\Flighting\FeatureConfig\"; $null = Enable-ScheduledTask $TN $TP
Start-ScheduledTask $TN $TP; while ((Get-ScheduledTask $TN $TP).State.value__ -eq 4) {start-sleep -sec 1}; "Task Completed"
#

Restart the computer.

Open Command Prompt as Administrator and run:

cmd /c ClipESUConsumer.exe -evaluateEligibility

Wait for the evaluation to complete.

I look forward to hearing from you to get the results of the troubleshooting.

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