Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
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I'm unable to access my Microsoft it states that I need an authenticator code
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
Hi, I'm Bernard. I'm happy to help!
Just to confirm, did the verification code not arrive on your phone, or are you using an authenticator app? Please let me know more about the issue. Are you unable to receive the code, or is your authenticator app unavailable, which is preventing you from signing in?