Duplicate entries in Send to pop-up

George Sinkinson 175 Reputation points
2026-08-17T23:36:44.65+00:00

When I double-click on a .rtf file in File Explorer,

it opens Wordpad properly.

Settings>Apps>Default apps search for .rtf confirms Wordpad RTF file

If I right-click a .rtf file in in File Explorer,

and select 'Open with', 2 Wordpad entries are displayed.

RightClickOpenWith

Selecting the upper entry causes it to loop.

Selecting the lower entry works properly.

How do I remove the invalid entry from Open with ?

I'm assuming there will be a registry entry

but I have no idea where to look.

I believe it has something to do with the

rtf_shellnew_windows_11.reg file that I used from

https://www.winhelponline.com/blog/new-rich-text-format-missing-windows-11/

to restore the rtf option from the right-click menu

The site displays the contents of the .reg file towards the bottom,

and instructions for removing the entry.

I opened the registry editor,

deleted the HKEY_CLASSES_ROOT.rtf\ShellNew branch,

and re-booted.

I set the Default app for .rtf to Wordpad

Open with still shows 2 Wordpad entries.

Where do I check next ?

Windows for home | Windows 11 | Apps
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Answer accepted by question author
Ramesh Srinivasan 87,350 Reputation points Independent Advisor
2026-08-18T03:42:40.5933333+00:00

See if that removes the WordPad entries from Open With...

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Answer accepted by question author
Ramesh Srinivasan 87,350 Reputation points Independent Advisor
2026-08-18T01:05:51.9+00:00

Hi George,

Let's query the file association settings for the .rtf file type. Please do the following:

Download FileTypeDiag and run the program.

In the text box, type .rtf and click Save.

It outputs a file association report for the said file type. Upload the file in your next reply.


Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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3 additional answers

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  1. George Sinkinson 175 Reputation points
    2026-08-19T02:34:46.1+00:00

    There was a lot more to this thread that doesn't show and has the actual answer.

    There was a .reg file that actually cleared everything and made it possible to run the third party app.

    The instructions were:

    Please create a System Restore Point. (Ref: System Restore | Microsoft Support)

    Download rtf_remove.reg.txt

    Rename rtf_remove.reg.txt to rtf_remove.reg

    Double-click rtf_remove.reg to run it.

    Click Yes to confirm. See if that removes the WordPad…

    rtf_remove.reg.txt

    It did.

    I believe the file to re-install Wordpad in Windows 11 is https://win7games.com/#wordpad

    the file should be called wordpad-2.0-setup.exe

    wordpad-2.0-setup.exe.txt

    Download the file, rename it by removing the .txt, double-click the .exe to run.

    Ramesh Srinivasan did all the heavy listing - I just followed instructions.

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  2. George Sinkinson 175 Reputation points
    2026-08-18T04:24:28.8233333+00:00

    Created restore point

    Downloaded rtf_remove.reg.txt
    Renamed to rtf_remove.reg

    double clicked it

    No more references to Wordpad when double-cliicking a .rtf file

    Wordpad removed

    No more Open with Option with right click.

    OpenWithGone

    No Wordpad showing in Installed Apps.

    Still show wordpad references in Accessories

    What's the best way to restore it?

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  3. George Sinkinson 175 Reputation points
    2026-08-18T03:35:15.83+00:00

    I uninstalled Wordpad, rebooted the system, and ran FileTypeDiag again.

    The original txt response is now rtf_before.txt. rtf_before.txt

    The response after removing wordpad is rtf_after.txt

    rtf_after.txt

    Right-click now shows 2 invalid Wordpad entries and both loop.OpenThisFile2

    Do you recognize the thumbnail icon?

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