Laptop keeps restarting when in sleep mode

Charlie Bosman 0 Reputation points
2026-08-17T20:30:12.8733333+00:00

My laptop keeps restarting when it is in sleep mode.

A couple months ago I got a virus that I could only get rid of once I completely reinstalled windows with a Windows 11 usb installer. Once I reinstalled Windows 11 my laptop would not boot anymore. It only booted once I turned Secure Boot off. Once it finally booted for the first time, I went back to my boot settings and turned secure boot back on. Ever since then my laptop starts up just fine, but it keeps restarting when it is in sleep mode.

Does anyone know a fix for this?

Edit: It has now also started randomly restarting when my laptop is turned on

Windows for home | Windows 11 | Sleep and Power on, off
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Manoel Barros 21,735 Reputation points Independent Advisor
    2026-08-20T02:26:46.12+00:00

    Thanks!

    The issue of it restarting on its own is concerning. However, reinstall the drivers first. Follow the step-by-step instructions below:

    1. Visit the Lenovo website below.

    https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-v-series-laptops/lenovo-v15-g4-amn/82yu/downloads/driver-list

    • Verify that the laptop model is correct.
    • Expand "Motherboard Devices" > Download the 3 available drivers (AMD Chipset Driver, Intelligent Thermal Solution (ITS) Driver, AMD Power Processor Driver).
    • Expand "Display and Video Graphics" > Download the AMD VGA Driver.
    • Expand "BIOS/UEFI" > Download the BIOS Update and the BIOS Update README.

    DISCLAIMER: This is not a Microsoft website, but it provides accurate and safe information. Be aware of ads that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Please research any product advertised on the site before deciding to download and install it.

    1. Extract the downloaded drivers (excluding the BIOS) > Install them one by one.
    • If prompted to restart, restart the computer and install the next driver.
    1. Once all drivers are installed, restart the computer again and check if the problem recurs.
    2. If the problem persists, update the BIOS using the downloaded BIOS Update. Follow the step-by-step instructions in the BIOS Update README. Ensure the laptop is fully charged (100% battery) and connected to a power source.

    Was this answer helpful?

  2. Manoel Barros 21,735 Reputation points Independent Advisor
    2026-08-18T01:04:46.5866667+00:00

    Hi!

    When you reinstall Windows, some drivers may be replaced by generic ones. It is recommended that you install the drivers provided by the manufacturer to rule this out. If you haven't done so, please provide your computer's manufacturer and model:

    • Press WINDOWS + R > Type "msinfo32" > Send me a screenshot of the System Summary.

    It is also important to check for available updates for Windows and Microsoft apps (some apps support specific Windows features):

    1. Open System Configuration > Click ''Windows Update'' > ''Check for updates''.
    2. Download all available updates. Click ''Advanced Options'' > ''Optional Updates'' > Select all available drivers and updates > Click ''Download and Install''.
    3. Search the taskbar for Microsoft Store and open the store > Click ''Library'' > ''Get Updates'' > Update all apps.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.