Cannot do any updates on my computer it just says there has been a problem with the updates

Berkant Yildiz 0 Reputation points
2026-08-17T20:25:51.09+00:00

I was trying to update my computer i was using Windows 10 and I got the new ESU updates but i couldn't complete my updates, then i tried to update to Windows 11 and then i got an error code (0xc1900101) there is enogh space in my computer and i have no idea how to fix can you help

Windows for home | Windows 10 | Extended Security Update (ESU)
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  1. AI answer

    2026-08-17T20:26:07.6+00:00

    Error 0xC1900101 is usually a driver error during a Windows upgrade.

    Since there is already enough free space, use this order of troubleshooting:

    1. Run Windows Update again and install everything available
      • Go to Start > Settings > Update & Security > Windows Update > Check for updates.
      • Install all available updates, including hardware and third-party driver updates.
    2. Run the Windows Update troubleshooter
      • Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
      • Find Windows Update and select Run.
      • Complete the on-screen steps.
    3. Update third-party drivers
      • Error 0xC1900101 commonly points to drivers.
      • Check the manufacturer websites for any added hardware and install the latest drivers.
      • Focus especially on devices recently added to the PC.
    4. Unplug extra hardware before retrying the upgrade
      • Disconnect external storage, docks, and other nonessential devices.
      • Leave only the hardware needed for basic use connected.
    5. Restart the PC and try the upgrade again
      • A restart can clear processes that block updates.
    6. If updates still fail, reset the Windows Update cache
      • Warning: this uses administrator Command Prompt.
      • Open Command Prompt as administrator and run these commands one at a time:
         net stop bits
         net stop wuauserv
         ren %systemroot%\softwaredistribution softwaredistribution.bak
         ren %systemroot%\system32\catroot2 catroot2.bak
         net start bits
         net start wuauserv
      
      • Restart the computer after the commands finish.
    7. Temporarily remove third-party antivirus or security software
      • Some third-party security tools can cause Windows upgrade errors.
      • If this is done, make sure the software can be reinstalled afterward.
    8. Check the drive for errors
      • Warning: this requires administrator permissions.
      • Open Command Prompt as administrator and run:
         chkdsk /f C:
      
      • Restart when prompted so repairs can run.

    If the message is only “there has been a problem with the updates”, the specific failed update code can be checked in Start > Settings > Windows Update > Update history.


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  2. Ramesh 181K Reputation points Volunteer Moderator
    2026-08-18T02:04:32.26+00:00

    0xC1900101 is usually caused by outdated device drivers. Please do the following:

    Step 1:

    To analyze the issue and check the extended error code, please upload the following setup log files to OneDrive or GoFile.io and post the link here:

    C:\$WINDOWS.~BT\Sources\Panther\setupact.log
    
    C:\$WINDOWS.~BT\Sources\Rollback\setupact.log
    

    Note: C:\$WINDOWS.~BT is a hidden folder. To access it, press Win + R, type C:\$WINDOWS.~BT and click OK.

    Add the files to a zip archive and upload it.


    Step 2:

    Enable Memory Integrity. To do so, go to Windows Security → Device security → Core isolation details → Memory integrity. If the page lists any incompatible drivers, please post a screenshot.

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