Cannot do any updates on my computer it just says there has been a problem with the updates

Question

Cannot do any updates on my computer it just says there has been a problem with the updates

Berkant Yildiz 0

I was trying to update my computer i was using Windows 10 and I got the new ESU updates but i couldn't complete my updates, then i tried to update to Windows 11 and then i got an error code (0xc1900101) there is enogh space in my computer and i have no idea how to fix can you help

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2 answers

Your answer

Answer 1

Ramesh 181K Volunteer Moderator

0xC1900101 is usually caused by outdated device drivers. Please do the following:

Step 1:

To analyze the issue and check the extended error code, please upload the following setup log files to OneDrive or GoFile.io and post the link here:

C:\$WINDOWS.~BT\Sources\Panther\setupact.log

C:\$WINDOWS.~BT\Sources\Rollback\setupact.log

Note: C:\$WINDOWS.~BT is a hidden folder. To access it, press Win + R, type C:\$WINDOWS.~BT and click OK.

Add the files to a zip archive and upload it.

Step 2:

Enable Memory Integrity. To do so, go to Windows Security → Device security → Core isolation details → Memory integrity. If the page lists any incompatible drivers, please post a screenshot.

Berkant Yildiz 0 Reputation points

2026-08-19T16:47:58.9333333+00:00

https://gofile.io/d/EF0J2gA4
Here is the link for those.
It doesn't show up any incompatible drivers

Ramesh 181K Volunteer Moderator

Can you cehck if there is a BIOS update for your model? The existing BIOS was released in 2022.

                               Firmware type: UEFI
                               Manufacturer: MONSTER
                               Model : ABRA A7 V13.1
                               BIOS name : 1.07.11TFB30
                               BIOS version : 1.07.11TFB30
                               BIOS release date : 20220103000000.000000+000

Berkant Yildiz 0 Reputation points

2026-08-20T17:29:12.3633333+00:00

I cannot check it because i have no access to my bios menu because the company i bought the computer from is trying to ''hide'' it from me and i cannot learn about what my motherboard is i will just get in contact with them and see what happens
Ramesh 181K Reputation points Volunteer Moderator

2026-08-20T17:36:10.0966667+00:00

Ok. Let me know what they say. 0xC1900101 - 0x20017 error can be caused by an outdated BIOS or outdated boot-start drivers. If needed, we can inspect the drivers with Farbar Scanner and remove some of them.

Answer 2

Error 0xC1900101 is usually a driver error during a Windows upgrade.

Since there is already enough free space, use this order of troubleshooting:

Run Windows Update again and install everything available
- Go to Start > Settings > Update & Security > Windows Update > Check for updates.
- Install all available updates, including hardware and third-party driver updates.
Run the Windows Update troubleshooter
- Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
- Find Windows Update and select Run.
- Complete the on-screen steps.
Update third-party drivers
- Error 0xC1900101 commonly points to drivers.
- Check the manufacturer websites for any added hardware and install the latest drivers.
- Focus especially on devices recently added to the PC.
Unplug extra hardware before retrying the upgrade
- Disconnect external storage, docks, and other nonessential devices.
- Leave only the hardware needed for basic use connected.
Restart the PC and try the upgrade again
- A restart can clear processes that block updates.
If updates still fail, reset the Windows Update cache
- Warning: this uses administrator Command Prompt.
- Open Command Prompt as administrator and run these commands one at a time:
```
   net stop bits
   net stop wuauserv
   ren %systemroot%\softwaredistribution softwaredistribution.bak
   ren %systemroot%\system32\catroot2 catroot2.bak
   net start bits
   net start wuauserv
```
- Restart the computer after the commands finish.
Temporarily remove third-party antivirus or security software
- Some third-party security tools can cause Windows upgrade errors.
- If this is done, make sure the software can be reinstalled afterward.
Check the drive for errors
- Warning: this requires administrator permissions.
- Open Command Prompt as administrator and run:
```
   chkdsk /f C:
```
- Restart when prompted so repairs can run.

If the message is only “there has been a problem with the updates”, the specific failed update code can be checked in Start > Settings > Windows Update > Update history.