start menue

Robert Smith 0 Reputation points
2026-08-17T19:29:08.41+00:00

when i click on the start icon nothing happens and it will not open up

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
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  1. Ferdinand Nanalig 32,845 Reputation points Independent Advisor
    2026-08-17T20:04:33.97+00:00

    Hi! Let me help you.

    What happens when you restart it?

    Try right-clicking the Start Menu and choosing Shutdown or Sign Out, and then choose Restart.

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  2. AI answer

    2026-08-17T19:29:27.3733333+00:00

    Try these checks in order:

    1. Verify the Start process is installed for the current user. Open a non-elevated PowerShell window and run:
         Get-AppxPackage -Name Microsoft.Windows.StartMenuExperienceHost
      
      • If it returns the package, Start is installed for that user.
      • If it returns nothing, check whether the package exists on the PC by running this in an elevated PowerShell window:
         Get-AppxPackage *StartMenu* -AllUsers
      
    2. If the package exists on the machine, register it for the user. Run this from a non-elevated PowerShell window:
         Add-AppxPackage -Path "C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\AppxManifest.xml" -Register -DisableDevelopmentMode
      
      On Windows 10 version 1809 and earlier, check Microsoft.Windows.ShellExperienceHost instead.
    3. Check whether the Start process is running. From an elevated PowerShell window, run:
         get-Process StartMenuExperienceHost -IncludeUserName
      
      If multiple users are signed in, each user should have a StartMenuExperienceHost process in that session.
    4. If the package is installed but Start still does not open, check for crashes. Review these logs:
      • Application log for Event IDs 1000 and 1001 for StartMenuExperienceHost.exe
      • Microsoft-Windows-TWinUI/Operational for AppX activation issues
    5. Check the Background Tasks Infrastructure Service. If Start does not respond, ensure Background Tasks Infrastructure Service (BrokerInfrastructure) is set to automatic startup in Services. Also verify the PDC driver is present by running:
         sc query pdc
      
      The expected state is RUNNING.
    6. If StartMenuExperienceHost is not installed for any user, use a recovery option. No supported method exists to install Start AppX files when they are missing for all users. Use one of these instead:
      • roll back the update
      • reset the PC to defaults
      • restore from backup
    7. If tiles are blank or Start layout appears corrupted, run the recovery command. Warning: corruption recovery removes any manual pins from Start. Apps should still be visible, but pinned items may need to be added again. Run from Command Prompt:
         C:\Windows\System32\tdlrecover.exe -reregister -resetlayout -resetcache
      
      A restart is not required, but it can help clear residual issues.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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