Unable to get stock data for XBOM:544847 in Microsoft Excel 365

anjani shetty 0 Reputation points
2026-08-17T06:54:15.2066667+00:00

Unable to get stock data for XBOM:544847 in Microsoft Excel 365

Microsoft 365 and Office | Excel | Other | Other
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  1. SD - IA 178.7K Reputation points Independent Advisor
    2026-08-17T08:29:47.92+00:00

    Hi Anjani,

    Did it used to display previously? We have seen some reports of certain stocks freezed or missing in Excel.

    Microsoft uses a third-party provider for Excel Stock data.

    At this moment there is nothing you can do if you clicked Data > Refresh, apart from reporting the problem.

    Click Help> Feedback / Contact support to report the problem, and it will be fixed. The more reports they get the earlier it is fixed.

    A friendly reminder that this is a community support forum where users help other users. Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, independent of Microsoft's Policy decisions.

    I hope this information helps. If you have any more questions, don't hesitate to reach out.

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  2. anjani shetty 0 Reputation points
    2026-08-17T06:59:36.6333333+00:00

    stock data for XBOM:544847 is now showing in Microsoft Excel 365. Thank you

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  3. AI answer

    2026-08-17T06:54:32.6333333+00:00

    Excel’s Stocks data type depends on an online financial-data feed. If XBOM:544847 is not being recognized, the most likely causes supported here are:

    1. The symbol is not currently covered in the Stocks data feed. Newly listed or unsupported securities may not appear immediately, and there is no separate customer process to manually add a ticker.
    2. The Stocks data type is temporarily having a service issue. Similar reports mention errors such as refresh failures or temporary server/service problems.
    3. The feature is unavailable because of account, sign-in, region, or privacy settings. Excel can return #BLOCKED! when a required resource cannot be accessed.

    Try this in order:

    1. In Excel, enter the company’s full legal name instead of only XBOM:544847.
    2. Select the cell, then go to Data > Stocks.
    3. If a question mark icon appears, open the Data Selector and search by company name and exchange to see whether Excel offers the correct listing.
    4. If it still does not appear, use Give feedback in the Data Selector, or Help/File > Feedback in Excel, and include the ticker, full company name, exchange, and listing date.
    5. Make sure Excel is signed in with a supported account, because Stocks is available to Microsoft 365 accounts or free Microsoft accounts.
    6. If Excel shows #BLOCKED!, check:
      • File > Options > Trust Center > Trust Center Settings
      • Under Security settings for linked data types, select Prompt user about linked data types or Enable all linked data types (not recommended)
    7. If the issue is only happening now and other stock symbols also fail to refresh, it may be a temporary service problem. In that case, try Excel for the web and report it through Feedback.

    Excel’s stock and company data is provided by LSEG Data & Analytics.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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