GroupMe bug with phone formatting!

Markuss Kutumovs 0 Reputation points
2026-08-17T06:38:40.38+00:00

I'm trying to create a GroupMe account using a Latvian (+371) mobile number. Latvia is supported as far as I know, and I have a friend who is currently using GroupMe with a Latvian number.

During registration, when I select Latvia, the phone-number field automatically inserts a dash between the digits, which I cannot remove, and then reports that the number is invalid.

The Mac app doesn't add the dash between numbers but instead gives me "There was an error. Try again."

The website does not allow me to register at all. It just prompts me to download page when I press Sign-up or Log-in buttons.

It seems like there is a huge error on GroupMe side. Can you provide a fix for this?

Screenshot 2026-08-17 at 09.33.06

IMG_5659

GroupMe | SMS messaging
GroupMe | SMS messaging

A feature that allows users in the U.S. to participate in GroupMe chats via standard text messages, without needing the app or internet access.

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  1. IGYQ 22,045 Reputation points Independent Advisor
    2026-08-17T10:52:52.65+00:00

    Hi!

    Welcome to the Microsoft Q&A forum.

    Based from your provided information including the screenshots I do not see anything wrong, I can see that number code is correct, the hyphen is normal to be there and your number would be fine as well.

    I have gathered data and shows similar reports of login issues via GroupMe. You can check this link as reference: https://support.microsoft.com/en-us/GroupMe/how-do-i-sign-up-for-groupme?

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