up one wireless mouse installation

peggy Contrepoids 0 Reputation points
2026-08-17T01:14:29.02+00:00

I am trying to install my wireless mouse to my laptop and I plugged in the receiver for the mouse on the left side of the laptop but nothing is happening

Windows for home | Other | Search, touch, and mouse
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  1. Ivan B 123.6K Reputation points Independent Advisor
    2026-08-17T01:50:20.51+00:00

    Hi,

    What is the mouse model?

    Check to see if it has a Bluetooth mode and a USB dongle—perhaps on the underside?

    Have you checked the batteries?

    Thanks.

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  2. peggy Contrepoids 0 Reputation points
    2026-08-17T01:25:19.38+00:00

    where would I find the device manager

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  3. AI answer

    2026-08-17T01:14:43.5+00:00

    Try these steps in order:

    1. Check power on the mouse
      • Make sure the mouse has batteries installed correctly.
      • If it is rechargeable, charge it with the USB cable that came with it.
      • Turn the mouse on and check whether any light appears.
    2. Reconnect the USB receiver
      • Unplug the wireless receiver.
      • Wait about 10 seconds.
      • Plug it back into a USB port.
    3. Try a different USB port
      • Move the receiver to another USB port on the laptop.
      • If a USB hub, dock, port replicator, or KVM switch is being used, remove it and connect the receiver directly to the laptop.
      • If possible, test ports on both sides of the laptop.
    4. Check for a reset or sync button
      • Look on the bottom of the mouse for a Reset button.
      • Some wireless devices also have a reset button on the USB receiver.
      • Pressing it disconnects and reconnects the wireless connection.
      • If the mouse has a sync button, use it to resync with the receiver.
    5. Reduce interference
      • Keep the mouse and receiver away from cordless phones, mobile phones, and other wireless devices.
      • Keep them off metallic surfaces.
      • Keep the mouse and receiver at least 3 feet from other wireless devices.
    6. Test whether the mouse works on another PC
      • If it does not work on another PC either, the mouse may need to be replaced.
      • Some devices need the correct driver installed when tested on another PC.
    7. Check for driver updates in Windows
      • In the taskbar search box, type check for updates and open Check for updates.
      • Under Windows Update, select Check for updates.
      • Also open Device Manager, find the mouse or related device, open Driver, and select Update Driver.

    If the mouse is working but Windows still shows a low signal warning, that message can be hidden. Warning: the documented method uses a registry change, so it should only be used if the mouse already works correctly and the warning keeps appearing.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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