Microsoft 365 and Office | Microsoft Forms | For home
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
Waiting for community response.
Microsoft not working, need help.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Betty Rosales
0
Reputation points
My Microsoft 365 is not working and I need help. I am not tech savvy, please help.
Microsoft 365 and Office | Microsoft Forms | For home
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721 45,810 Reputation points Independent Advisor2026-08-17T01:33:31.1433333+00:00 Hi,
When you say your Microsoft 365 is not working, could you please describe the specific issue? Are you receiving any error messages?
Are you using a Mac or Windows computer? If you are using a Mac, what version of macOS are you currently running?
Please also go to: https://account.microsoft.com/services
Can you confirm whether your Microsoft 365 subscription appears there and is listed as active?