Try these steps in order for a Windows 11 Insider update that repeatedly fails after restart:
- Run the Windows Update troubleshooter again from Start > Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run.
- Restart the PC.
- Go to Start > Settings > Windows Update > Check for updates and try the update again.
If it still fails, use the advanced repair steps below.
- Open Command Prompt as administrator.
- Run these commands one at a time:
net stop bits
net stop wuauserv
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start bits
net start wuauserv
- Restart the PC and try Windows Update again.
If the issue continues, repair system files:
- Open Command Prompt as administrator.
- Run:
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
- Wait for
sfcto reach 100%, then try the update again.
Additional checks that can help with upgrade failures:
- Disconnect nonessential external hardware such as USB drives, printers, scanners, speakers, and external hard drives.
- Temporarily uninstall third-party antivirus or security software before updating, then reinstall it after the device is up to date. Make sure installation media or product keys are available first.
- If a previous installation cleanup is pending, restart the device and try setup again.
Warning: the Command Prompt repair steps require administrator permissions. Renaming Windows Update folders and running DISM/SFC are standard repair actions, but they should be entered exactly as shown.
References: