I really need to speak with a live representative

Janet Sutter 20 Reputation points
2026-08-15T10:54:11.2066667+00:00

I don't understand an email I recently received regarding Microsoft Publisher. Please advise.

Microsoft 365 and Office | Publisher | For home
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DaveM121 (2) 16,385 Reputation points Volunteer Moderator
2026-08-15T11:34:40.92+00:00

Microsoft are sending out that Email to most Office users, on 1st of October this year, the publisher app will be deprecated and no longer available in the Microsoft 365 subscription version of Office.

If you do not use the Publisher app, there is nothing further you need to do and your other Office apps will continue to work normally.

If you do use the Publisher app and wish to continue using that app, after October, you would need to use an older version of Office like Office 2021 or the standalone Publisher 2021 app, Microsoft no longer provides those older versions of Office.

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  1. AI answer

    2026-08-15T10:54:23.13+00:00

    For Microsoft Publisher, the supported path to reach a live representative is through Contact Us or Contact Support.

    Steps:

    1. Go to the Publisher Help Center.
    2. At the bottom of the page, click Contact Us.
    3. Type Contact Support in the Tell me what you want to do box.
    4. Click Contact Support.

    Another supported option is to use Microsoft support directly:

    1. Open Contact Microsoft customer support.
    2. Describe the problem.
    3. Use the available support option, which may include chat or request a call.

    If using Microsoft 365 for home, another option is to use the Get Help app or a browser to contact support.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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