Resetting Microsoft Edge Password Manager PIN (not set by me)

Huey Kid Yadidi 5 Reputation points
2026-08-15T02:03:40.9833333+00:00

I don’t remember ever setting up a Microsoft Edge Password Manager PIN, yet I’m now being asked for one. Resetting the Windows Hello PIN doesn’t solve the issue, and the only option that appears is to delete all passkeys — which I don’t want to do, as it’s extremely frustrating. I did not set up this PIN, and now I’m paying for it. If anyone has a solution to this, please help. Windows Hello PIN is not an option in my case; I’ve already tried it several times.

Microsoft Edge | Profile, sync, and sign in | Windows 11
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Hendrix-V 18,225 Reputation points Microsoft External Staff Moderator
    2026-08-15T07:22:29.97+00:00

    Hi Huey Kid Yadidi,

    I can understand how frustrating this is, especially when you're being asked for a PIN that you don't recall creating and resetting your Windows Hello PIN has not resolved it.

    A couple of quick checks may help identify whether the prompt is coming from Edge itself or from a credential linked to your profile:

    1. Open Edge > Settings > Passwords and check whether Require device password to fill passwords or similar password protection settings are enabled.
    2. Test in an InPrivate window or a new Edge profile to see if the PIN prompt still appears.
    3. Make sure Edge is fully updated (Settings > About Microsoft Edge) and then restart the browser.

    If the issue only occurs in your current Edge profile, it may indicate a profile-specific credential or passkey configuration. Before considering the option to remove passkeys, it would be helpful to confirm:

    • Your Edge version and Windows version.
    • Whether the prompt appears when viewing saved passwords, filling passwords, or managing passkeys.
    • Whether your passwords/passkeys are synced with a Microsoft account.

    With those details, the community may be able to suggest more targeted steps while helping you avoid unnecessary loss of saved passkeys. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.