Work smarter with AI not marked as completed

If the learning path is not showing as completed, use these checks that match known Microsoft Learn progress-tracking issues:

1. Open the learning path and re-enter the module. Scroll through to the end again so the system can register completion.
2. In each unit, use the Continue button at the bottom instead of only using Next in the upper-right corner. This helps Microsoft Learn properly record progress.
3. Verify every unit in the module shows as completed. Include any knowledge checks, assessments, or other required sections.
4. Refresh progress data:
   • Sign out of Microsoft Learn
   • Clear browser cache and cookies
   • Sign back in
5. Try a different browser or device. Browser-related issues can prevent completion from updating.
6. Check whether browser extensions or pop-up blockers are interfering. Ad blockers or similar extensions can affect progress tracking.
7. If the module itself is completed but the achievement still does not appear, wait a short time and then check again. In some cases, achievements take time to update.

If the issue is specific to the assessment not loading or the path still remains incomplete after these steps, that can be a platform-side issue that may need to be fixed on the service side.

• Work smarter with AI
• Work smarter with AI using Microsoft Copilot
• Fumentals of Gen AI challenge - Microsoft Q&A
• Module competed doesn't appear in Achievements - Microsoft Q&A
• It won't let me finish the course - Microsoft Q&A
• Assignment - Microsoft Q&A