Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
The $25,000 milestone is not requested manually through a separate application. Credit progression is automatic when the account meets the milestone requirements.
For the $25,000 milestone, the documented requirement is:
- Use 5 or more Azure workloads
- Over a sustained period of about 60 days
Progress is evaluated based on recent activity and sustained usage patterns, not one-time spikes. Once the requirement is met, the credit limit is automatically increased. Startups can also qualify for higher milestones directly without moving sequentially through every stage.
If the account appears to meet the requirement but the credit increase has not appeared yet, the supported next step is to contact Microsoft for Startups Program Support for a program or credit review. Program Support covers:
- application and approval status
- Azure Sponsorship and credit activation issues
- credit expiration or usage questions
- business or domain verification
Support options documented for Microsoft for Startups are:
- In the Azure Portal after approval, submit a program support request.
- For application or program questions, use https://aka.ms/startuphelp-mfs-portal.
- For Azure account or technical issues, submit a support request through the Azure Portal.
Relevant account checks before support review:
- Ensure business verification is completed, since progression is based in part on business verification, especially in earlier stages.
- Review credit balance and usage in the Azure Portal or Microsoft for Startups experience.
A concise support request can state:
- current credit tier: $5,000
- observed usage: 5+ Azure workloads for ~60 days
- request: review for automatic progression to the $25,000 milestone
- ask support to verify whether any business verification or program eligibility item is still pending