Trying to add a member

Jon Williams 0 Reputation points
2026-08-14T13:44:33.8933333+00:00

Hello,

I'm trying to add a user that has never been in my group, he as requested joining but when I hit Accept, it does nothing. If I try to add him by clicking on his name and inviting it says "He can not be added". We've tried the QR code and direct link invite.

Any ideas?

Thank you!
Jon

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

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  1. IGYQ 22,045 Reputation points Independent Advisor
    2026-08-14T16:41:37.43+00:00

    Hi!

    Welcome to the Microsoft Q&A forum.

    From what you described, almost all possible way has been covered in terms of adding someone.

    Next, you need to do a test by adding another individual and see if this is an isolated case with that specific affected user only. The result of this test will help me identify the next step for your case.

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  2. Jon Williams 0 Reputation points
    2026-08-14T13:46:50.1333333+00:00

    I tried Android: Group chat > group avatar > Members > Add members > search by name, email, or phone number > select the person > Done and it says Members Can Not Be Added.

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  3. AI answer

    2026-08-14T13:44:46.8433333+00:00

    In GroupMe, this behavior matches the known add-member issue where Failed to add member, not allowed, Something went wrong, or no action can occur when trying to add someone.

    Since direct add, QR code, and share link have already been tried, the supported next step is to use the group’s share link again as the fallback join method if needed, and then contact support or post in the GroupMe community for further help.

    If adding members from the app or web is still needed, the standard paths are:

    • Android: Group chat > group avatar > Members > Add members > search by name, email, or phone number > select the person > Done
    • iOS: Group chat > group avatar > Members > Add members > search by name, email, or phone number > select the person > Done
    • Web: Group chat > group avatar > Members > Add Members > search by name, email, or phone number > select the person > Add member
    • Windows: Group chat > group avatar > Members > Add members > search by name, email, or phone number > select the person > checkmark

    For this case, the documented escalation path is:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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