Hi,
May I know if the country is correctly set in Settings > Time and Language > Region?
Also, the ESU is free of cost for European Areas.
You can also create a Microsoft account, log in to it, and then switch back to a local account. It is free of cost too.
Standard 3rd party link disclaimer:
There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.