Version 2607 - PowerPoint Crashing when using an Add-In for Polling Feedback

Dear all,

there seems to be a problem since build 2607 with PowerPoint.

I have an Add-In to poll Feedback from Audience using Keypads. Up to Version 2607 it was working flawless. But now it crashes on the second or latest on the third question. I can verify that this is a PowerPoint Issue and not something wrong with the Software itself, as it's working ever since and the moment i go back to the Version (Version 2606 (Build 20131.20154) it is working again, whilst the first Version of Version 2607 (Build 20228.20110) is not working.

Using a different PC with the latest Version (20028.20190) on a German PC work. We also got the same Feedback from customers that have Office 2024 with Build 20124 and click to run of 20158. For most it seems to work, for some not.

• <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__">
• <System>

  <Provider Name="Application Error" Guid="{[Moderator note: Personally Identifiable Information removed]}" />

  <EventID>1000</EventID>

  <Version>0</Version>

  <Level>2</Level>

  <Task>100</Task>

  <Opcode>0</Opcode>

  <Keywords>[Moderator note: Personally Identifiable Information removed]</Keywords>

  <TimeCreated SystemTime="2026-08-14T06:51:26.2761239Z" />

  <EventRecordID>[Moderator note: Personally Identifiable Information removed]</EventRecordID>

  <Correlation />

  <Execution ProcessID="[Moderator note: Personally Identifiable Information removed]" ThreadID="[Moderator note: Personally Identifiable Information removed]" />

  <Channel>Application</Channel>

  <Computer>Martin-HP</Computer>

  <Security UserID="[Moderator note: personal info removed]" />

  </System>

• <EventData>

  <Data Name="AppName">POWERPNT.EXE</Data>

  <Data Name="AppVersion">16.0.20228.20110</Data>

  <Data Name="AppTimeStamp">6a6020d3</Data>

  <Data Name="ModuleName">unknown</Data>

  <Data Name="ModuleVersion">0.0.0.0</Data>

  <Data Name="ModuleTimeStamp">00000000</Data>

  <Data Name="ExceptionCode">[Moderator note: Personally Identifiable Information removed]</Data>

  <Data Name="FaultingOffset">[Moderator note: Personally Identifiable Information removed]</Data>

  <Data Name="ProcessId">0x6e9c</Data>

  <Data Name="ProcessCreationTime">[Moderator note: Personally Identifiable Information removed]</Data>

  <Data Name="AppPath">C:\Program Files\Microsoft Office\Root\Office16\POWERPNT.EXE</Data>

  <Data Name="ModulePath">unknown</Data>

  <Data Name="IntegratorReportId">[Moderator note: Personally Identifiable Information removed]</Data>

  <Data Name="PackageFullName" />

  <Data Name="PackageRelativeAppId" />

  </EventData>

  </Event>