Office timeline is not working with powerpoint

Hi @Bangaru, Shanmukh, 

Thank you for reaching out. 

To better understand the issue, could you please clarify what you mean by "Office Timeline"? 

• Are you using the Office Timeline (now called Lucen Timeline) PowerPoint add-in? 
• Is the Office Timeline tab missing from PowerPoint, or do you receive an error when creating or editing a timeline? 
• Which version of PowerPoint are you using (Microsoft 365, PowerPoint 2021, etc.)? 
• Could you share a screenshot of the error message, or show us what happens when you try to use the add-in? 

I was able to download and install the add-in successfully on my side using the Microsoft work account, so it would be helpful to understand exactly what behavior you're seeing. 

Also, may I ask whether you downloaded and installed the add-in directly from the vendor's website? 

That said, since Office Timeline/Lucen Timeline is a third-party add-in and is not developed or supported by Microsoft, I would also recommend contacting the add-in vendor's support team. They are the experts on their product and will likely be able to provide more specific troubleshooting steps and quicker assistance. 

You can find the add-in here: 

Download the Lucen Timeline Add-in for PowerPoint 

This link is shared for your convenience and points to a third-party website that is not managed or verified by Microsoft. Please review the content carefully and ensure you understand any potential risks before downloading or installing software from external sources. 

If I have misunderstood any part of the issue, please feel free to clarify. I want to make sure I fully understand your setup so I can provide the most accurate guidance. 

Thank you again for your time and patience. I look forward to your response. 

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