I need to get email back on iPhone

Kathy Babb 0 Reputation points
2026-08-12T15:55:23.4733333+00:00

After update on iPhone I cannot load email back. How do I do that?

Microsoft 365 and Office | Install, redeem, activate | For home | iOS

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  1. TaoLi 111.3K Reputation points Independent Advisor
    2026-08-12T17:51:07.0666667+00:00

    Hi

    Since you mentioned that you cannot get the confirmation on iCloud.com, this sounds like an Apple/iCloud sign-in verification issue rather than an Office activation issue.

    On your iPhone, go to Settings > [your name] > iCloud > Mail and make sure “Use on this iPhone” is enabled. Apple’s instructions are here: https://support.apple.com/guide/icloud/set-up-icloud-mail-mmdd8d1d47/icloud

    If iCloud is asking for a confirmation/verification code, you can get the code from a trusted Apple device or trusted phone number. See: https://support.apple.com/en-us/102606

    Disclaimer: This link points to a non-Microsoft website. While the content appears accurate and safe, the site may contain third-party advertisements. Please distinguish between advertisements and official download links to avoid accidentally clicking on content that might promote PUPs/PUAs (Potentially Unwanted Programs). It is recommended to verify the source and file name before downloading or installing any files.

    If the missing email is actually Outlook/Hotmail rather than an @icloud.com address, please let me know which email provider you are trying to add, as the steps are different.

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