I didn't receive Order Number: Order Date: 774502104 2026-08-11 03:30 UTC.

Check the order and subscription in this order:

1. Go to the Microsoft account order history page at account.microsoft.com/billing/orders.
   • Make sure the correct Microsoft account is signed in.
   • Look for order 774502104.
   • Check whether the status is Completed, Redeemed, or In progress.
   • In progress means the charge has not posted yet.
2. Check the subscription status at account.microsoft.com/services.
   • Microsoft 365 purchases from Microsoft Store are usually associated automatically with the Microsoft account and typically do not require a product key.
3. If the order was placed with Guest Checkout, use Guest Order Lookup instead of the signed-in order history page.
4. If the order appears in order history but the subscription still does not appear in Services & subscriptions, contact Microsoft Support through https://support.microsoft.com/contactus/.
   • Sign in.
   • Type Chat with an agent.
   • Select Contact support.
   • Choose the product and billing prompts to reach a live agent or request a callback.
5. If the order is for a physical Microsoft Store item, check the order status on the order history page. If the status is Shipped, look for Track Shipping. If it is Pending, updated payment information may be required, and recent purchases may not show a status immediately.

References:

• View your Microsoft Store order history
• Track your order from Microsoft Store
• My Microsoft 365 purchase is not in my subscriptions, and I have only the order number received from Microsoft - Microsoft Q&A