Controlling settings, permissions, and membership within Teams and channels
What is customer service phone number?
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Over the weekend all of the folders in my Teams Channel disappeared. Was there an update and how do I restore all of the folders?
Controlling settings, permissions, and membership within Teams and channels
What is customer service phone number?
Who can I contact to help me
Microsoft did an update that deleted all of the folders. How do I recover the folders?
I do not see any folders in the recycle bin to select. Where did the folders go? Help please.
AI answer
If the folders disappeared from a Teams channel, the fastest recovery path depends on what happened to the underlying SharePoint folder.
If the missing folder is tied to a deleted standard channel that was deleted before August 2022, SharePoint might not show a Delete option because older deleted channels were not fully disconnected from Teams. In that case, renaming the folder in SharePoint can trigger the missing management options to appear.
If the folder still cannot be restored or the channel files still do not appear, the SharePoint folder may still be associated with an active Teams channel. In SharePoint, navigate to the folder and select Go to channel to identify the linked channel.
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