How to link Certiport certifications to Microsoft Learn account

Marissa Jobin 20 Reputation points
2026-08-11T03:50:58.83+00:00

I have 4 certifications related to the Microsoft Office Specialist certification that were taken through Certiport. How can I add these to my Microsoft Learn profile? The email address associated with those certifications is already linked to my Microsoft Learn account. Below are the 4 certs, for reference:

  • Microsoft Office Specialist: PowerPoint (Microsoft 365 Apps)
  • Microsoft Office Specialist: Excel (Office 2019)
  • Microsoft Office Specialist: Word (Office 2019)
  • Microsoft Office Specialist: Associate (Microsoft 365 Apps)
Community Center | Not monitored
0 comments
Answer accepted by question author
Julian Sharp 43,046 Reputation points
2026-08-11T07:19:41.41+00:00

https://learn.microsoft.com/en-gb/credentials/certifications/missing-certifications

Testing at Certiport Exams and Certifications earned through Certiport are not currently reflected in the Microsoft Learn profile. Until further notice, you will need to manage and share any Certiport credentials separately through your Certiport user account. For help with Certiport account issues, contact Certiport Customer Service.

Was this answer helpful?

1 person found this answer helpful.
0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-08-11T03:51:13.2166667+00:00

    Certiport certifications cannot currently be added to a Microsoft Learn profile manually, even if the same email address is already linked.

    For certifications earned through Certiport:

    1. Sign in to the Certiport account used for those exams.
    2. Manage, view, download, and share those certificates from the Certiport Test Candidate account.
    3. Check the Microsoft Learn transcript to confirm what is already present:
      • Sign in to Learn
      • Select the profile avatar
      • Select Profile > Transcript

    Microsoft states that exams and certifications earned through Certiport are not currently reflected in the Microsoft Learn profile. Microsoft is working on improving the Certiport and Microsoft Credentials integration, but until that integration is complete, Certiport-earned certifications must be managed separately through the Certiport account.

    If assistance is needed for missing credentials in Learn, contact Microsoft Credentials Support.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.