Missing 50% discount for AI-103 after attending Develop Generative AI Apps VTD on July 31 2026

WAI HO FUNG 20 Reputation points
2026-08-11T03:17:58.1+00:00

Hi Microsoft Support Team,

I successfully attended the Microsoft Virtual Training Day: "Develop Generative AI Apps with Azure AI Foundry" on July 31, 2026, and received the "Thank you for attending" email stating I am eligible for a 50% discount on the AI-103 exam.

However, it has been over 5 business days, and the discount is still not showing up on my exam scheduling page.

To save time, I have already completed the following troubleshooting steps:

Linked my VTD registered email to my personal certification profile (Microsoft Learn).

Tried clearing cache/cookies and using the InPrivate/Incognito browser mode.

Followed the Pearson VUE exam scheduling flow up to the checkout/discount page, but the 50% offer did not appear.

Could you please help me check my backend record and manually activate the discount? I am ready to provide my VTD registration email, MCID, and the confirmation email screenshot via Private Message (PM).

Thank you for your assistance!

Community Center | Not monitored

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Answer accepted by question author
Julian Sharp 43,026 Reputation points
2026-08-11T07:22:01.3133333+00:00

The discount is applied to the Microsoft Learn profile for the email address used to register for the event. If you didn't have a Learn profile associated with the email address at the time then the voucher couldn't be added

This is a community forum not support, try Microsoft Credentials support https://aka.ms/credentials-support

PS MCIDs no longer exist https://learn.microsoft.com/training/support/faq?pivots=profile&source=docs#what-happened-to-my-mcid

Was this answer helpful?

1 person found this answer helpful.
0 comments

0 additional answers

Sort by: Newest
Most helpful Newest Oldest