How to revert back to Outlook classic in Windows 11

jeanette gnecco 20 Reputation points
2026-08-10T17:14:26.01+00:00

After selecting "go to classic outlook" I filled in the feeback and clicked on the submit button, waited and nothing happens. Very frustrating. How else can I change back to Outlook classic?

If I am stuck with new Outlook, is there a way that when I open an email to have it default to full screen instead of half size or have a border around the half size screen?

Outlook | Windows | Classic Outlook for Windows | For home
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DaveM121 931.2K Reputation points Independent Advisor
2026-08-10T17:47:07.3933333+00:00

If you have a Microsoft 365 subscription, you can download and install Outlook Classic from this link.

https://support.microsoft.com/en-us/outlook/install-or-reinstall-classic-outlook-on-a-windows-pc

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  1. AI answer

    2026-08-10T17:14:47.2566667+00:00

    If Go to classic Outlook does nothing after feedback submission, use one of these supported paths:

    1. In new Outlook, use the toggle at the top-right.
      • Select the toggle.
      • Choose Switch back to classic Outlook.
      • New Outlook should close and classic Outlook should open.
    2. If the toggle is available and only a temporary launch is needed, choose Use classic Outlook this time.
      • This opens classic Outlook for that session without fully switching back.
    3. If the toggle is missing or classic Outlook does not open:
      • Open the Windows Start Menu.
      • Search for Outlook (classic) and launch that app directly.
      • Make sure the icon selected is the one without the New tag.
    4. If classic Outlook still will not launch, reset the Outlook preference in Registry.
      • Warning: Editing the registry can affect Outlook and Windows behavior if the wrong value is changed.
      • Open Registry Editor from the Start Menu.
      • Go to: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
      • Open UseNewOutlook.
      • Set Value data to 0.
      • Try launching Outlook (classic) again from the Start Menu.
    5. If classic Outlook is not installed on the device, install or reinstall it using the Microsoft Support article referenced in the Outlook guidance.

    About the "Go back to classic Outlook" button closing the app and not installing classic Outlook: that was a known issue and is marked fixed. If that specific behavior is still occurring, use the install/reinstall path for classic Outlook.

    For the second question: the available guidance only covers changing the message list and reading pane layout in new Outlook through Settings > Mail > Layout. It does not provide a supported setting here for forcing opened emails to default to full screen or adding a border around that window.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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