Impossible to contact a real human

Question

Impossible to contact a real human

Stefan Muller 0

So you purposely designed a whole site so it’s impossible to write support ticket, all it is a some bs AI , maybe fix that there is NO WAY TO ACTUALLY WRITE A NORMAL TICKET FOR AZUre

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Answer 1

Use the Azure portal support flow and avoid the suggested solutions loop.

Open Azure portal and go to Help + Support.
Select Create a support request.
In the search box, enter the issue briefly, such as Billing or the service problem, then select Go.
Choose the matching issue and select Next.
Select the Subscription.
If the portal shows recommended articles or AI suggestions, do not open those. Select Create a support request or Contact support to continue.
Set Issue type to Technical for technical problems, or choose Billing for billing issues.
Select the relevant Service and Resource.
Choose the Problem type and subtype, then select Next.
On the recommended solutions step, if the suggestions do not help, return to the support request flow and continue with Next.
In Additional details, provide:

when the problem occurred
a clear description of the issue
optional screenshots or files
severity and preferred contact method
support language and contact information

Review the summary and select Create.

If the request is for Azure technical support, a support plan is required for technical issues. Azure provides unlimited support for subscription management such as billing, quota adjustments, and account transfers.

If working from a specific Azure resource, the direct path is: Resource → Help → Support + Troubleshooting → describe the issue → Contact support → Create a support request.