How to change account from child account to adult with full accessibility.

andrew jobar 0 Reputation points
2026-08-08T17:18:57.5+00:00

I have a very old Microsoft account that is linked to my current email, but it was previously restricted with child controls. I purchased Minecraft today just to find out I cannot access multiplayer due to it being a child account (I am no longer a child). To combat this issue I logged into the "parental" email and kicked myself out and also made sure my account matched my actual birth date. However Minecraft still says that my account is basically child locked. I was wondering how I could fix this or if it just needs time to update?

Windows for home | Windows 10 | Family and online safety

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  1. Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
    2026-08-09T10:56:58.74+00:00

    Hello andrew jobar,

    Since the birth date is already correct, first check whether Microsoft still classifies the account as requiring parental consent:

    1. Sign in to the Microsoft account profile.
    2. If Parent or guardian consent is required appears, use an adult Microsoft account to provide consent.
    3. If the profile cannot be edited, the adult account that originally provided consent must open Manage child accounts, select the affected account, and choose Edit this child’s personal info.

    After Microsoft recognizes the account correctly, sign out of Minecraft and sign back in. If only multiplayer remains blocked, that is another online-safety permission rather than the Microsoft account age itself.

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  2. Horace Wiggins 530 Reputation points
    2026-08-08T18:41:55.16+00:00

    Who was the administrator of the computer/account when you were set up with a child account? Have that person change your sign in and use information.

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  3. AI answer

    2026-08-08T17:19:14.97+00:00

    If the account was originally treated as a child account, updating the birth date and removing it from a family group does not always immediately remove child restrictions for Xbox/Minecraft features.

    Use this path:

    1. Check whether the account still requires consent.
    2. If the account already has consent, use the adult account that originally gave consent.
    3. If the account is still being treated as a child for Xbox/Minecraft, manage the privacy settings from an adult/organizer account.
      • Add the account to a Microsoft family as a family member if needed.
      • Use the adult account to open the child account’s Xbox privacy and online safety settings.
      • Set the multiplayer-related options to Allow, then submit the changes.
      • Wait up to 24 hours for the changes to apply, then sign out and sign back in to Minecraft and related Microsoft/Xbox services.
    4. If Family Safety restrictions are still enforced on the PC after the account is corrected, run a safety refresh on the device.
      • Press Windows + R.
      • Enter cmd and select OK.
      • Run: 
             schtasks /run /tn "Microsoft\Windows\Shell\FamilySafetyRefreshTask"
      • Restart the computer.
      • This must be done on each affected device.

    Important limits from Microsoft’s guidance:

    • Only the adult account that originally granted consent can manage or remove that consent.
    • If the wrong adult account granted consent, that adult account must be used, or that adult account must be recovered first.
    • If multiplayer is blocked specifically in Minecraft/Xbox services, the account may still need the adult account to change Xbox privacy settings even after the birth date was corrected.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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