edge not working correctly

Dan Bilbao 0 Reputation points
2026-08-07T16:57:01.34+00:00

open edge article, article opens in a much smaller window

Microsoft Edge | Open the browser | Windows 11

2 answers

Sort by: Oldest
  1. AI answer

    2026-08-07T16:57:17.1566667+00:00

    Try these steps in order:

    1. Close all other Edge tabs, other apps, and unnecessary extensions.
      • Low memory or an extension issue can affect how pages open and display.
      • In Edge, remove unneeded extensions from edge://extensions/ if applicable.
    2. Make sure Edge is updated.
      • Go to Settings and more > Settings > About Microsoft Edge.
      • Install any available update, then test opening the article again.
    3. Test with a temporary Edge profile.
      • A corrupted profile can cause Edge display problems.
      • Open Command Prompt and run:
         "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --user-data-dir="%TEMP%\edge-test-profile"
      
      • If the article opens normally in that session, the original profile is likely the cause.
    4. Create a new Edge profile if the temporary profile works.
      • Close all Edge windows.
      • Go to %LOCALAPPDATA%\Microsoft\Edge\User Data.
      • Rename Default to Default.old.
      • Start Edge again to create a fresh profile.
      • Risk: this resets the current profile state until data is copied back. Copy only needed data such as Bookmarks from Default.old after confirming Edge is stable.
    5. Repair Microsoft Edge.
      • Go to Settings > Apps > Installed apps.
      • Select Microsoft Edge > Modify > Repair.
      • Browser data and settings should not be affected by repair.
    6. Restart the computer and test again.
      • A running process can interfere with Edge behavior.

    If Edge still behaves incorrectly after these steps, collect:

    • Edge version from edge://version
    • Recent crash information from edge://crashes
    • Application Error events from Event Viewer > Windows Logs > Application

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. Dan Bilbao 0 Reputation points
    2026-08-07T17:00:59.13+00:00

    don't understand the terminology that is being used to correct the problem with a user who is not necessarily a techie

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.