A family of Microsoft word processing software products for creating web, email, and print documents.
Hi,
May I ask if the MS Word app or Microsoft 365 app is currently up-to-date? If not, please update it and see if the issue persists.
If the issue persists, please clear the cache and data of the MS Word app or Microsoft 365 app. Restart your device and try again.
If nothing works, please uninstall the app, then restart your device. Install the app again.
Please let me know how it goes. I look forward to your response.
Stay Safe!