Pearson VUE Accommodations Failure & Engage Center Routing Bug

I am trying to escalate a severe scheduling issue with Pearson VUE regarding my approved testing accommodations for a Microsoft Certification exam.

I attempted to use the official support ticket link (aka.ms/credentialssupport), but it keeps routing me into a bugged loop on the corporate Engage Center website, which does not allow me to select the "Microsoft Credentials" or "Learning" support categories. I am posting here hoping a Microsoft support moderator can open a private message and escalate my case manually.

The Problem:
Because I require an approved testing accommodation, Pearson VUE does not allow me to use the normal online self-scheduling system. Instead, I am forced to submit 3 proposed dates and times.

I submitted my 3 dates, and Pearson VUE's system explicitly stated they would reply within 3 business days. They completely missed this window. When I emailed their support on Day 3, I was stonewalled and told I just had to keep waiting. It took a full week to get a response, only for Pearson VUE to offer me a single date that was not any of the 3 dates I had proposed.

As a busy professional, it is incredibly difficult to plan around a completely unpredictable scheduling system. Standard test-takers get to look at a live calendar, click a button, and plan their lives. Accommodated test-takers are left entirely in limbo, only to be given random dates a week later. This process acts as an unfair barrier to my certification.

Can a Microsoft support agent please assist me in getting in touch with a Pearson VUE accommodations coordinator who can dynamically book my exam on a live calendar over the phone or chat?

Thank you.