BSOD on Zephyrus G14 but ONLY while on battery

Joeb-4469 20 Reputation points
2026-08-06T02:13:25.0666667+00:00

While running on battery my laptop crashes every 5-30 minutes with various stopcodes (or just restarts without a bluescreen). This only happens while on battery, runs just fine while plugged in.

Bluescreens include:
"IRQL_NOT_LESS_OR_EQUAL" (most common, sometimes has "ntoskrnl.exe" as the cause)

"ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY"

"CRITICAL_PROCESS_DIED"

And probably some others I've forgotten/computer went to black screen and restarted before I could read it.

No clue what causes it, the problem has been around for like 2 years and has persisted through reinstalling windows multiple times. I've run the common stuff, like chkdsk, sfc /scannow, dism, memtest.

Here are some minidump files, I hope these are the right thing for diagnostics.

https://1drv.ms/f/c/74a4535e64f0efb4/IgAjmsJQx6p0TYFEEmxYr0RUAcctZDxjuBperrBcSa2EkGQ?e=sUkEon

Windows for home | Windows 10 | Performance and system failures
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Manoel Barros 21,815 Reputation points Independent Advisor
2026-08-06T16:42:25.8333333+00:00

Thanks!

Based on the minidumps, it could be an issue with the AMD power driver. Usually, the GPU isn't the cause, but it would be a good idea to reinstall that driver as well.

First, try reinstalling the AMD chipset drivers.

  1. Go to the website below > Click on Drivers & Tools.

https://rog.asus.com/laptops/rog-zephyrus/rog-zephyrus-g14-2025/helpdesk_download/

  • Download the AMD Chipset driver.
  • Confirm your laptop's exact model before downloading the driver. The Zephyrus G14 laptop has several different model variants. If you are unsure, press Windows + R, type 'msinfo32', and send me a screenshot of the System Summary.
  1. Press Windows + X > Click Device Manager > Expand System devices > Look for the AMD GPIO Controller device > Right-click it > Reinstall.
  2. Restart the computer.
  3. Install the downloaded driver.
  4. Restart the computer again.

DISCLAIMER: These sites are not Microsoft websites, but they provide accurate and safe information. Be aware of ads that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Please research any product advertised on the site before deciding to download and install it.

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  1. Manoel Barros 21,815 Reputation points Independent Advisor
    2026-08-06T03:19:15.84+00:00

    Hi!

    Based on the minidumps I analyzed, there is a clue pointing to the amdgpio2.sys driver (the AMD GPIO controller, which handles power management, sleep modes, etc.).

    I also noticed other drivers, but to be certain, please confirm your laptop's GPU and CPU:

    1. Press WINDOWS + X > Maximize the window > Select Task Manager > Click the Performance tab.
    2. Click CPU > Take a screenshot of the window.
    3. Click GPU > Take a screenshot of the window.

    Also, please confirm your Windows 10 version, as it appears to be an older build:

    • Press WINDOWS + R > Type "winver" (no quotes) > Take a Screenshot of the Window and send it to me

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