family error

Hi,
Did you change the age as well on your account? It is a must doing thing which must be done as an organzier.

I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.

You are in a catch-22 situation. The only option is this:

Create a new Microsoft account so you have a fresh “adult” account that can act as a Family Organizer.

Sign in with this new account and go to family.microsoft.com.

Create a Family group (or join one) using the new account.

Add your current Microsoft account to this Family group and accept the invitation when prompted.

Once your current account is part of the family, you’ll be able to change its Date of Birth because the new account acts as the organizer.

After updating the DOB, you can remove the accounts from the Family group if you no longer need it

I hope you find this information useful. If you have any more questions, don't hesitate to reach out.