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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 31%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
My word and powerpoint slides do not open. They provide that note how do i fix that so that im able to be able to access my word and powerpoint slides?
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Hello,
When you said "they provide that 'note," what note is that? Please share the error message or a screenshot if easier.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 56.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Yes you have buy the subscription from microsoft or else you can check your software update
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Make sure you have buy the subscription from microsoft or else you can check your software update
If your Word and PowerPoint files are not opening and you’re seeing a note or error message, please share the exact message or a screenshot. Common fixes include restarting the app, repairing Microsoft Office, signing back into your Microsoft account, or updating Office. Once I know the exact error, I can provide the appropriate solution