Windows Update Error: 0x80073701

廖秋花 20 Reputation points
2026-08-03T01:30:27.4366667+00:00

QQ_1785720423291

Operating System: Windows 10

Version:22H2

Internal version: 19045.4894

Updatepolconlysetwindowsqualitupdatestoexludedrvr

Update errar.0x80073701

Windows for home | Windows 10 | Windows update
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Answer accepted by question author
Ramesh 180.9K Reputation points Volunteer Moderator
2026-08-19T02:35:14.2+00:00

安装媒体在 准备重启时 安装失败

为了分析问题并查看扩展错误代码,请将以下安装日志文件上传到 OneDrive 或 GoFile.io,并将链接发布在此处:

C:\$WINDOWS.~BT\Sources\Panther\setupact.log

C:\$WINDOWS.~BT\Sources\Rollback\setupact.log

注意:C:\$WINDOWS.~BT 是一个隐藏文件夹。若要访问它,请按 Win + R 键,输入 C:\$WINDOWS.~BT,然后点击“确定”。

请将这些文件打包为 zip 压缩文件后再上传。

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  1. Lester Bernard Reyes 84,725 Reputation points Independent Advisor
    2026-08-03T02:09:11.1733333+00:00

    您好,我是 Bernard,很高兴为您提供帮助!

    ​​

    错误代码 0x80073701 表示您的电脑缺少更新组件。您是否已注册扩展安全更新 (ESU)?https://www.microsoft.com/zh-cn/windows/extended-security-updates?r=1

    如果已注册,请按照以下步骤操作:

    注意:如果您安装了第三方杀毒软件,建议您先将其卸载,然后再检查更新。

    重置 Windows 更新组件:

    打开终端(管理员)或 Windows PowerShell(管理员)(按 Windows 键 + X,然后单击“终端(管理员)”)

    复制每行命令,然后按 Enter 键(一次一行)

    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
    

    -完成后,重启设备并检查。

    注意:如果问题仍然存在,可能需要修复系统。

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