Hi, I have an issue with EdgeUpdater crashes.

Miloslava Harcová 0 Reputation points
2026-08-02T06:56:41.64+00:00

This started on the 20. 7. 2026. It was after a windows update I think? My event viewer is being absolutely spammed with updater crashes.User's image All of the red x are just microsoft edge update crashing. In event viewer the error code is always : 0xc0000409, the faulting module msedgeupdate.dll. I have tried going to apps and repairing from there and I have also tried downloading the installer and re-installing edge. Nothing works. I do NOT USE edge, but this constant error spam is bothering me and I also started experiencing some weird crashes alongside this? I do not know if they are related but they seem to coincide with the updater re-trying....
Is there any way I can try to fix this? I am at loss, no amount of googling will tell me a solution (I already tried reinstalling it and that is the only thing that the help suggests).

Microsoft Edge | Install and update | Windows 11
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Miloslava Harcová 0 Reputation points
2026-08-07T07:41:07.44+00:00

Hello, I contacted actual microsoft support and managed to find a solution. Writing it here in case anybody needs it:
The man had me end the tasks connected to edgeupdate through cmd. Afterwards he had me rename the file edgeupdate in programfiles(x86)/microsoft to edgeupdate.old. Afterwards he had me download the edgeinstaller from the official website and reinstall it. This fixed the issue as it created an entire new update folder, whereas my previous attempts were apparently just using the corrupted folder.

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  1. Alex-L 12,565 Reputation points Microsoft External Staff Moderator
    2026-08-06T14:17:51.6233333+00:00

    Hi Miloslava Harcová

    At this point the results are actually very useful:

    • Both Edge Update services are stopped
    • Edge Update scheduled tasks are disabled
    • SFC found no corruption
    • DISM completed successfully
    • Yet MicrosoftEdgeUpdate.exe is still being launched and crashing

    That suggests something else on the system is calling MicrosoftEdgeUpdate.exe directly rather than the normal Edge update services/tasks.

    The most suspicious detail is the version mismatch shown in Event Viewer:

    • MicrosoftEdgeUpdate.exe 1.3.225.7
    • msedgeupdate.dll 1.3.249.3

    Those components normally come from the same Edge Update installation. A mismatch can indicate a partially updated or corrupted Edge Update component.

    My next step would be to use Autoruns (Microsoft Sysinternals) and search for:

    • MicrosoftEdgeUpdate.exe
    • EdgeUpdate
    • msedgeupdate

    to see what is launching it after startup.

    If Autoruns shows nothing unusual, I would try completely removing the Microsoft Edge Update component and then reinstalling the latest Edge package, as the evidence is increasingly pointing to a corrupted Edge Update installation rather than a Windows system file problem.

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  2. Miloslava Harcová 0 Reputation points
    2026-08-05T07:06:57.57+00:00

    Hi, so I have disabled every scheduled task and then run the commands you gave me after restart. They say disabled but the error spam persists.

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  3. Alex-L 12,565 Reputation points Microsoft External Staff Moderator
    2026-08-04T14:28:42.68+00:00

    Hi Miloslava Harcová

    The screenshot is actually very helpful. It shows that MicrosoftEdgeUpdate.exe itself is crashing, not just logging a failed update attempt.

    The fact that DISM, SFC, and disabling the Edge Update scheduled tasks did not help suggests this is probably not general Windows file corruption.

    From the Event Viewer details you posted, I notice:

    • The crash is still occurring in MicrosoftEdgeUpdate.exe / msedgeupdate.dll.
    • The updater executable and DLL appear to be on different versions, which may indicate a corrupted Edge Update installation.
    • The Honkai: Star Rail crashes started around the same time, but since the faulting module remains msedgeupdate.dll, the game may be a separate issue.

    At this point, I would check whether the Microsoft Edge Update service itself is still running and triggering the crashes despite the scheduled tasks being disabled:

    1. Open an elevated Command Prompt.
    2. Run: 
         sc query edgeupdate
   sc query edgeupdatem
    3. If either service is running, stop it temporarily and see whether the Event Viewer spam stops after a reboot.

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  4. Miloslava Harcová 0 Reputation points
    2026-08-03T09:35:31.25+00:00

    Hello, I have done step one, DISM was completed fairly fast and sfc /scannow reported no errors found. I restarted my laptop and once again, error spam.
    I went to step 2 and disabled all 3 edge related tasks I found and restarted my laptop again. Once more the same errors, they always spam around 3 times on restart and then continue every hour. The faulting application is Honkai Star Rail, but upon further googling, it seems they have their own issues with the game that started around the same time my issues did, so I believe they are unrelated and simply correlated something that was not connected.
    I am attaching a screenshot of the full error from event viewer, though it's in my native language, sorry for that.

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