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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
I have had MSN for many years. Lately when i turn MSN on my Apple computer it opens to the news part that i like.. I click on the picture that i want to read then it opens that picture but then immediately a commercial comes on and after the commercial i can not access the story i want to read.
Troubleshooting website display or functionality issues in Edge on macOS
could you add info about which browser you’re using on macOS, whether this happens on every MSN story or only some, and whether the same story opens normally in a private/incognito window. right now the question is too short to identify the technical cause.
I think the MSN story just doesn’t show after the ad, and the user can only go by what’s on the screen. The clean step is opening the same link signed‑out and with tracking‑protection or ad‑blockers off and in another browser, and checking whether other MSN stories load normally.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hi Dan Caldemedyer,
Thank you for sharing the details of what you're experiencing. Based on your description, the article initially opens, but after the advertisement finishes, the news story does not continue loading. This can sometimes occur when cached browser data, content-filtering settings, or a browser extension interferes with how the page is displayed.
As a first step, try opening the same MSN story in a private/incognito browsing window or in a different browser. If the article loads correctly there, clearing your browser's cache and cookies and temporarily disabling any ad-blocking or privacy-related extensions may help resolve the issue.
It may also be helpful to test whether the behavior occurs with all MSN articles or only specific stories. If it is limited to certain articles, the issue could be related to the individual content page rather than your MSN account.
Please let me know which browser you're using on your Mac (Safari, Edge, Chrome, etc.) and whether the issue affects all MSN stories. With that information, the community can suggest more targeted troubleshooting steps. I look forward to helping you get back to reading your news content normally.
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Hi Dan Caldemedyer,
If you have any further questions or updates regarding this issue, please feel free to let me know in the Comments section. I'd be happy to assist you.