I am experiencing an issue with one of the Microsoft Learn labs.

Салима Кувандыкова 65 Reputation points
2026-08-01T09:13:59.5933333+00:00

Hello Microsoft Support,

I am experiencing an issue with one of the Microsoft Learn labs.

The lab does not load and remains on the loading screen indefinitely. I have already tried the following troubleshooting steps:

  • Cleared my browser cache and cookies.
  • Opened the lab in Incognito/Private mode.
  • Tried different browsers.
  • Verified that my internet connection is stable.
  • Waited and tried again later.

Unfortunately, the problem still persists.

Could you please investigate this issue and help me resolve it? If necessary, I can provide the lab name, module name, screenshots, and my Microsoft Learn account information.

Thank you for your assistance.

Best regards, Salima

[Moved from Microsoft 365 and Office | Other]

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Answer accepted by question author
Gérard Oomens 131.5K Reputation points Volunteer Moderator
2026-08-01T10:14:12.1766667+00:00

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