KB5101684 Update May Affect Windows 11 File History Backup Version Updates?Microsoft, please fix this issue quickly.

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KB5101684 Update May Affect Windows 11 File History Backup Version Updates?Microsoft, please fix this issue quickly.

林宗昇 8,360

my question

https://learn.microsoft.com/en-au/answers/questions/5961282/after-updating-windows-11-to-kb5101684-the-execute

https://techcommunity.microsoft.com/discussions/windowsinsiderprogram/windows-11-to-kb5101684-file-history-bug/4542374

I hope everyone will take this seriously.

Hello everyone, I'm wondering if anyone else has encountered the same File History issue after updating to Windows 11 KB5101684?

I've confirmed the following:

The backup drive (D:) is properly connected.
File History is enabled.
The File History Service is running and functioning correctly.
The backup location is set to the D: drive.
However, in "Restore Personal Files", the new version date of today's modification was not visible, and the previous versions of my Word documents and images did not show the modification date of today.

Modified files and images are indeed backed up to: D:\FileHistory\user\LAPTOP-GJTRIQFJ\Data\C\Users\user In my case, after clicking "Execute Now," the backup time remains at 2026/7/28 and doesn't update to that date. I have to specify the same backup drive again for a new backup version to be created and for the backup to proceed.

Since this issue only started after installing KB5101684 and didn't occur before the update (I haven't changed any settings), I'd like to know if any other users have encountered the same problem.

If anyone is experiencing the same issue, please share your situation and check your file history to see if it's related to the same update. Thank you.

We also hope that if this issue is indeed related to KB5101684, Microsoft will fix it in the August security update, restoring file history functionality. Thank you.

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Answer 1

Hendrix-V 19,030 Microsoft External Staff Moderator

Hi 林宗昇,

Thank you for providing detailed information and for comparing your experience with other reports.

Based on what you've described, File History appears to continue copying updated files to the backup location, but the backup version history and timestamps shown in the File History interface may not be updating as expected after installing KB5101684. The fact that a new backup version is created only after reselecting the backup drive suggests the issue may be related to how File History is refreshing its backup catalog rather than a failure to back up the files themselves.

Since your backup drive is connected, File History is enabled, and the required service is running normally, there are currently no obvious configuration issues indicated by the information provided. As a temporary workaround, you may wish to periodically verify that updated files are appearing in the FileHistory folder and reselect the existing backup drive if a new backup version is not created automatically. Submitting feedback through Feedback Hub (Windows+F) can also help provide diagnostic information to the Windows engineering team for further investigation.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

In the meantime, continuing to monitor your backups and verifying that your files are being copied successfully is a good precaution.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

林宗昇 8,360 Reputation points

2026-08-01T07:04:03.8433333+00:00

Hendrix-VIs this related to this update?

My laptop feedback center requires login, but I get an error upon login.

I have already posted the issue to the Microsoft Community Hub:

https://techcommunity.microsoft.com/

Through Microsoft's official technical support chat room (Contact Support), they said they would check again.
Hendrix-V 19,030 Reputation points Microsoft External Staff Moderator

2026-08-01T07:43:20.41+00:00

Hi 林宗昇,

Thank you for the update. Because Microsoft Support is already reviewing the case and you've also raised visibility through the Tech Community discussion, you've taken the appropriate next steps.

For now, I would recommend continuing to monitor the case with Microsoft Support and keeping an eye on future cumulative updates and community discussions for similar reports. Thank you for taking the time to document your findings so thoroughly.
林宗昇 8,360 Reputation points

2026-08-01T08:01:08.9633333+00:00

Hendrix-V

How do you know that Microsoft support is already reviewing this case? I hope Microsoft confirms soon, it's driving me crazy!
林宗昇 8,360 Reputation points

2026-08-01T08:12:17.4166667+00:00

Hendrix-V

This is my situation. (Screenshot below)

However, after installing KB5101684, the backup version history and timestamps displayed in the file history interface may not be updated as expected.

The modified Word document and images have indeed been backed up to the following folder: D:\FileHistory\user\LAPTOP-GJTRIQFJ\Data\C\Users\user

However, in "Restore Personal Files", the new version date of today's modification was not visible, and the previous versions of my Word documents and images did not show the modification date of today.

The backup drive (D:) is properly connected.
Hendrix-V 19,030 Reputation points Microsoft External Staff Moderator

2026-08-02T06:15:17.2633333+00:00

Hi,

Thank you for sharing the screenshots and additional details. Based on what you've shown, File History appears to be successfully copying modified files to the backup location on the D: drive, which suggests that the backup process itself is still working correctly.

At this time, there is not enough publicly available information to conclusively confirm that KB5101684 is the direct cause. However, because the issue began after installing that update, it is reasonable to continue monitoring future cumulative updates and community reports for additional confirmation.

As a temporary workaround, you can continue verifying that updated files are being copied into the FileHistory folder and, if needed, reselect the backup drive when a new backup version is not created automatically. Thank you for documenting your findings so thoroughly. Detailed reports such as yours help identify patterns across affected devices, and hopefully additional information or improvements will become available in a future Windows update.
林宗昇 8,360 Reputation points

2026-08-02T07:36:44.4433333+00:00

Hendrix-V

I have checked and the files and pictures have been successfully backed up to the D drive. You can submit my issue to the feedback center because my laptop's feedback center login process is very slow due to an account login error.

I hope this matter can be resolved in August, otherwise I'll be very troubled.