New Windows 11 computer

Bill Hecox 25 Reputation points
2026-07-31T01:05:59.4366667+00:00

I got a new Windows 11 computer yesterday and my touch screen monitor worked fine. Today the touch screen is not working. Any suggestions? Thanks

Windows for home | Windows 11 | Display and graphics
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Answer accepted by question author and recommended by moderator
Jeronimo Fuerte 45,770 Reputation points Independent Advisor
2026-07-31T02:06:29.3666667+00:00

Sorry to hear that you’re having trouble with this. Could you please provide the following information?

  • The exact make and model of the computer and touchscreen monitor.
  • Whether the problem began after restarting the computer or installing a Windows update.
  • In Device Manager > Human Interface Devices, does an HID-compliant touchscreen appear? If so, does it show a warning symbol or indicate that it is disabled?

If this is an external touchscreen monitor, please also confirm that its USB upstream/data cable is connected directly to the computer, since HDMI or DisplayPort alone normally carries the picture but not the touch input.

Once I have this information, I will be able to provide more specific guidance.

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