Cannot redeem college bundle offer

Rudy richardson 0 Reputation points
2026-07-30T22:48:21.32+00:00

I get this message after selecting the link in the email

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Microsoft 365 and Office | Subscription, account, billing | For education | Windows
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  1. Anonymous
    2026-07-31T00:08:26.1233333+00:00

    Hi Rudy richardson

    Based on the screenshot, this can sometimes occur due to a temporary issue with the Microsoft Academic Verification service. You can try the following:

    • Retry the verification in an InPrivate/Incognito browser window.
    • Clear your browser cache and cookies, then try again.
    • Try a different browser or network and temporarily disable any VPN or proxy if you are using one.
    • Confirm that you are using the same Microsoft account that received the college offer and that you are providing a valid school-issued email address.

    I look forward to your update.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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