Partner Center email verification stuck; resend and support request unavailable

We need help with a Partner Center Email Ownership verification that is stuck at "Email Verification in progress."

Organization: Optimus Technology, Inc. Partner Global Account ID: 7140117 Primary contact: monitored work mailbox at @getoptimus.ai (exact address available privately)

What we verified:

• The verification email from maccount@microsoft.com was not received.
• Legal Info > Verification Summary does not expose the documented "Resend verification email" or "Resend code" action; some sessions show "Program Not Found."
• The mailbox is active and microsoft.com is allow-listed.
• The Account Settings AI support flow reports that it does not offer support for users with Microsoft Accounts.
• The Partner Support form accepts Account Settings > Proactive Partner onboarding > Missing email verification (PPO), but crashes while reviewing solutions; the Partner Support chat endpoint also reports "Service temporarily unavailable."

Request: Please manually resend or reset Email Ownership verification for PGA 7140117 and provide a private support path/case for the account-support entitlement issue. We can provide the exact primary contact address, tenant ID, screenshots, and other verification details privately.