Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
This tenant has been blocked due to inactivity = Error code: AADSTS5000225
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pat n
20
Reputation points
I have been locked out of my Azure account due to inactivity. The odd thing is that I was just in the environment last week. It appears the timestamp is from today. I can't seem to create a support ticked to get this unblocked either. When I log into the Azure portal the following error message is displayed. I apologize if this has been asked before. This is the first time I am posting a question to this forum.
Sign-in failed
Error code: AADSTS5000225
The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
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pat n 20 Reputation points
2026-07-28T17:57:28.0833333+00:00 Select the product you need help with
We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist.
When I select Azure, I get the same sign-in error message. I appear to be stuck :(
Sign-in failed
Error code: AADSTS5000225
The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.
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