removal PC App from windows 10 laptop

ralph young 0 Reputation points
2026-07-28T01:43:13.54+00:00

remove PC APP from windows10 HP Probook model k640

downloaded phishing app?

Windows for home | Windows 10 | Apps
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  1. Estrella721 45,810 Reputation points Independent Advisor
    2026-07-28T02:21:41.7733333+00:00

    Hi,

    Could you please provide more details about this issue?

    Are you referring to the PC App Store application (or another app with a similar name) installed on your Windows PC? If so, could you please share a screenshot?

    Are you seeing a pop-up window from the app, or is it listed under Settings > Apps?

    Did you install the app yourself, or did it appear on your PC without your knowledge?

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  2. Emma1-N 12,205 Reputation points Microsoft External Staff Moderator
    2026-07-29T03:11:17.1366667+00:00

    Welcome ralph young,

    I understand how frustrating it can be when Thanks for reaching out to Microsoft Q&A Forum. I understand you would like to remove a PC application from your Windows 10 HP ProBook and are concerned it may be a phishing or potentially unwanted app. 

    Before proceeding, could you please confirm:   

    • What is the exact name of the app you want to remove? 
    • Did you install it manually, or did it appear unexpectedly on the PC? 

    In the meantime, you can try these steps below to troubleshoot the issue:  

    Option 1: Uninstall the app from Settings  

    • Open Settings > Apps > Apps & features 
    • Locate the application 
    • Select it and choose Uninstall 

    Option 2: Run a Microsoft Defender scan  

    • Open Windows Security 
    • Select Virus & threat protection 
    • Run a Full scan 

    Option 3: Check startup programs  

    • Press Ctrl + Shift + Esc to open Task Manager 
    • Select the Startup tab 
    • Disable any unknown or suspicious entries 

    Option 4: Review installed programs  

    • Open Control Panel > Programs and Features 
    • Look for recently installed or unfamiliar applications 
    • Uninstall any that you do not recognize 

    Option 5: Run Microsoft Defender Offline scan  

    • Open Windows Security 
    • Select Virus & threat protection 
    • Choose Scan options 
    • Select Microsoft Defender Offline scan 

    I hope the steps above help you deal with your issue. 


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