removal PC App from windows 10 laptop

Question

removal PC App from windows 10 laptop

ralph young 0

remove PC APP from windows10 HP Probook model k640

downloaded phishing app?

0 comments

2 answers

Your answer

Answer 1

Welcome ralph young,

I understand how frustrating it can be when Thanks for reaching out to Microsoft Q&A Forum. I understand you would like to remove a PC application from your Windows 10 HP ProBook and are concerned it may be a phishing or potentially unwanted app.

Before proceeding, could you please confirm:

What is the exact name of the app you want to remove?
Did you install it manually, or did it appear unexpectedly on the PC?

In the meantime, you can try these steps below to troubleshoot the issue:

Option 1: Uninstall the app from Settings

Open Settings > Apps > Apps & features
Locate the application
Select it and choose Uninstall

Option 2: Run a Microsoft Defender scan

Open Windows Security
Select Virus & threat protection
Run a Full scan

Option 3: Check startup programs

Press Ctrl + Shift + Esc to open Task Manager
Select the Startup tab
Disable any unknown or suspicious entries

Option 4: Review installed programs

Open Control Panel > Programs and Features
Look for recently installed or unfamiliar applications
Uninstall any that you do not recognize

Option 5: Run Microsoft Defender Offline scan

Open Windows Security
Select Virus & threat protection
Choose Scan options
Select Microsoft Defender Offline scan

I hope the steps above help you deal with your issue.

If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Emma1-N 11,865 Reputation points Microsoft External Staff Moderator

2026-07-30T04:39:03.4933333+00:00

Hello ralph young,

I just wanted to check if my previous response addressed your question correctly. If there is anything I may have misunderstood, I would truly appreciate it if you could provide a bit more detail to help me better understand your needs.

Answer 2

Estrella721 45,810 Independent Advisor

Hi,

Could you please provide more details about this issue?

Are you referring to the PC App Store application (or another app with a similar name) installed on your Windows PC? If so, could you please share a screenshot?

Are you seeing a pop-up window from the app, or is it listed under Settings > Apps?

Did you install the app yourself, or did it appear on your PC without your knowledge?

0 comments