i am not able to log into my new account on my mac after making a purchase

Mina Eissa 0 Reputation points
2026-07-26T17:03:46.9133333+00:00

hello
i have made a purchase last week under ******@rejoicepro.com
it is a family package for microsoft office on macbook

since i used to work with my university account that no longer support office, everytime i try to log into my new account with ******@rejoicepro.com micrsoft 365 gives me an unknown error so are office applications.

i need help and i dont know what to do

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

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