Help with several BSOD - analyzing minidump

Question

Help with several BSOD - analyzing minidump

CESAR VIEIRA 20

Hi, from some time I'm getting some BSOD, which I get almost everytime I try to play a game (GTA V, Fortnite, etc).

Usually it's IRQL_NOT_LESS_OR_EQUAL, but got also a DRIVER_OVERRAN_STACK_BUFFER.

I tried to install older NVidia drivers, with same errors.

I used WinDbg to analyze the minidump from the last error but I don't know what to look :(

The result I got was this one:

nt!KeBugCheckEx:
fffff801`a6cf9250 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff38f`c1ae6320=00000000000000f7
4: kd> !analyze -v
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000074`05c97018).  Type ".hh dbgerr001" for details
Loading unloaded module list
...............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_OVERRAN_STACK_BUFFER (f7)
A driver has overrun a stack-based buffer.  This overrun could potentially
allow a malicious user to gain control of this machine.
DESCRIPTION
A driver overran a stack-based buffer (or local variable) in a way that would
have overwritten the function's return address and jumped back to an arbitrary
address when the function returned.  This is the classic "buffer overrun"
hacking attack and the system has been brought down to prevent a malicious user
from gaining complete control of it.
Do a kb to get a stack backtrace -- the last routine on the stack before the
buffer overrun handlers and BugCheck call is the one that overran its local
variable(s).
Arguments:
Arg1: 00003e4a34a75e23, Actual security check cookie from the stack
Arg2: 0000000000000000, Expected security check cookie
Arg3: ffffc1b5cb58a1dc, Complement of the expected security check cookie
Arg4: 0000000000000000, zero

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2000

    Key  : Analysis.Elapsed.mSec
    Value: 2546

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 625

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4002

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 87

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29617.1000

    Key  : Analysis.Version.Description
    Value: 10.2604.29.1 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2604.29.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xf7

    Key  : Bugcheck.Code.TargetModel
    Value: 0xf7

    Key  : Dump.Attributes.AsUlong
    Value: 0x21008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0xF7_MISSING_GSFRAME_nt!_report_gsfailure

    Key  : Failure.Hash
    Value: {82d2c1b5-b0cb-60a5-9a5d-78c8c4284f84}


BUGCHECK_CODE:  f7

BUGCHECK_P1: 3e4a34a75e23

BUGCHECK_P2: 0

BUGCHECK_P3: ffffc1b5cb58a1dc

BUGCHECK_P4: 0

FILE_IN_CAB:  072526-22875-01.dmp

DUMP_FILE_ATTRIBUTES: 0x21008
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffff928e90978080

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon) (!blackboxwinlogonnotify)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  dwm.exe

STACK_TEXT:  
fffff38f`c1ae6318 fffff801`a6d37c75     : 00000000`000000f7 00003e4a`34a75e23 00000000`00000000 ffffc1b5`cb58a1dc : nt!KeBugCheckEx
fffff38f`c1ae6320 fffff801`a72d925b     : 00000000`00000157 00000000`00000000 fffff801`43d60250 00000000`00000000 : nt!_report_gsfailure+0x25
fffff38f`c1ae6360 fffff801`a6aceaec     : fffff38f`c1ae6950 fffff801`a6a87a70 ffff928e`942fe868 ffff928e`942fe870 : nt!EtwpWriteUserEvent+0x19bb
fffff38f`c1ae6900 fffff801`a6ebfb44     : ffff928e`90978080 000001cc`772a0700 ffff928e`90978080 00000000`00000000 : nt!NtTraceEvent+0x24c
fffff38f`c1ae6ae0 00007ffa`6a560c14     : 00007ffa`6a41b241 00000002`00009443 000001cc`667710e0 000001cc`66788bd0 : nt!KiSystemServiceExitPico+0x499
00000074`0607f468 00007ffa`6a41b241     : 00000002`00009443 000001cc`667710e0 000001cc`66788bd0 00000074`0607f570 : 0x00007ffa`6a560c14
00000074`0607f470 00000002`00009443     : 000001cc`667710e0 000001cc`66788bd0 00000074`0607f570 00000000`00000001 : 0x00007ffa`6a41b241
00000074`0607f478 000001cc`667710e0     : 000001cc`66788bd0 00000074`0607f570 00000000`00000001 000001cc`00000001 : 0x00000002`00009443
00000074`0607f480 000001cc`66788bd0     : 00000074`0607f570 00000000`00000001 000001cc`00000001 00000002`ab5ac830 : 0x000001cc`667710e0
00000074`0607f488 00000074`0607f570     : 00000000`00000001 000001cc`00000001 00000002`ab5ac830 00007ffa`62448506 : 0x000001cc`66788bd0
00000074`0607f490 00000000`00000001     : 000001cc`00000001 00000002`ab5ac830 00007ffa`62448506 000001cc`773ea478 : 0x00000074`0607f570
00000074`0607f498 000001cc`00000001     : 00000002`ab5ac830 00007ffa`62448506 000001cc`773ea478 000001cc`773ea478 : 0x1
00000074`0607f4a0 00000002`ab5ac830     : 00007ffa`62448506 000001cc`773ea478 000001cc`773ea478 00000074`0607f6e0 : 0x000001cc`00000001
00000074`0607f4a8 00007ffa`62448506     : 000001cc`773ea478 000001cc`773ea478 00000074`0607f6e0 00000000`00000000 : 0x00000002`ab5ac830
00000074`0607f4b0 000001cc`773ea478     : 000001cc`773ea478 00000074`0607f6e0 00000000`00000000 00000000`00000000 : 0x00007ffa`62448506
00000074`0607f4b8 000001cc`773ea478     : 00000074`0607f6e0 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000001cc`773ea478
00000074`0607f4c0 00000074`0607f6e0     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000001cc`773ea478
00000074`0607f4c8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000074`0607f6e0


SYMBOL_NAME:  nt!_report_gsfailure+25

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.26100.8894

STACK_COMMAND: .process /r /p 0xffff928e907ec080; .thread /r /p 0xffff928e90978080 ; kb

BUCKET_ID_FUNC_OFFSET:  25

FAILURE_BUCKET_ID:  0xF7_MISSING_GSFRAME_nt!_report_gsfailure

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {82d2c1b5-b0cb-60a5-9a5d-78c8c4284f84}

Followup:     MachineOwner
---------

0 comments

Answer accepted by question author

Ivan B 123.4K Independent Advisor

Hi,

I checked the minidumps, and they indicate failures involving the kernel and, in some cases, the audio driver.

What is your GPU model?

Did you make any changes to the BIOS?

Thanks.

CESAR VIEIRA 20 Reputation points

2026-07-26T05:34:27.1033333+00:00

It's a Nvidia GTX 1660 Super. I haven't made any changes in BIOS.
Ivan B 123.4K Reputation points Independent Advisor

2026-07-26T15:53:16.44+00:00

Hi,

This could be due to corrupted Windows files or registry entries, the SSD, or the antivirus software.

Create a Windows restore point: https://support.microsoft.com/en-us/windows/experience/backup-recovery/system-protection

Check if you have AI Suite installed, and you will need to uninstall Easy Anti-Cheat.

Check if the folder C:\Program Files (x86)\EasyAntiCheat_EOS exists.

Let me know here.

Thanks.
CESAR VIEIRA 20 Reputation points

2026-07-26T21:15:37.8166667+00:00

I don't have AI Suite installed, but C:\Program Files (x86)\EasyAntiCheat_EOS exists.
Ivan B 123.4K Reputation points Independent Advisor

2026-07-27T01:53:18.02+00:00
Hii ,

You should do the following: First, access the Fortnite folder and look for EasyAntiCheat > EasyAntiCheat_EOS_Setup.exe

Open Command Prompt as Administrator. Run the command: cd C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\EasyAntiCheat

Run the command: EasyAntiCheat_EOS.exe qa-factory-reset

It's normal that no text is displayed.

The next command will confirm that it worked.

Next, type %appdata% and delete the EasyAntiCheat folder.

After that, uninstall Fortnite and Epic Games.

Now, access Windows Security > go to the Device Security tab > Core Isolation > Memory Integrity. It should be enabled;

if not, enable it.

You will use DDU.

DDU: https://ftp.nluug.nl/pub/games/PC/guru3d/ddu/[Guru3D.com]-DDU.zip

Note: DDU is a third-party application to completely uninstall and reinstall the GPU driver.

After downloading, extract DDU to a folder.

Run the driver screen uninstaller.exe application, select the Model tab and enter GPU. After uninstalling the GPU driver, uninstall it for all GPUs.

Click the first option, "Clean and restart," and wait for the process to complete.

After running DDU, install the driver:

Here you can install the chipset driver: https://www.asus.com/br/motherboards-components/motherboards/prime/prime-b450m-a-ii/helpdesk_download?model2Name=PRIME-B450M-A-II

AMD Chipset driver v7.09.23.2230 for Windows 10/11 64-bit.

Use Armoury Crate Uninstall Tool

Video driver: https://www.nvidia.com/en-us/drivers/details/274187/

Open the command prompt (as administrator) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth. Wait for the process to complete and restart your computer. Next, perform a clean boot and, if desired, uninstall any applications you don't use.

https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Open a command prompt window, type the command: verifier, select the option to delete existing settings, click "OK," and restart your computer.

Now you can reinstall the game and test it.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thanks
CESAR VIEIRA 20 Reputation points

2026-08-02T08:34:36.0533333+00:00

Thanks for all the info. I followed every step and I don't get any BSOD anymore. Nevertheless, I can't play any game much time. After some time (random) the games simply close and return to desktop, without any information. Meanwhile I swapped my GPU for a RTX5060Ti but the results are the same.

I don't know how to investigate further this problem :(
CESAR VIEIRA 20 Reputation points

2026-08-02T09:49:59.52+00:00

I also updated to the GPU drivers that were released after the ones you mentioned.
Ivan B 123.4K Reputation points Independent Advisor

2026-08-02T17:00:37.9566667+00:00

Hi,

Does this problem occur with any game you play?

Did you make any changes to the BIOS?

Thanks.
CESAR VIEIRA 20 Reputation points

2026-08-02T20:40:46.8766667+00:00

Yes, I tried some games, not only the ones with the EasyAntiCheat. (Fortnite, The Witcher 3, Palworld, GTA V Enhanced, Rocket League).

I haven't change anything on the BIOS.
Ivan B 123.4K Reputation points Independent Advisor

2026-08-02T21:00:39.8533333+00:00

Hi,

In this situation, I recommend updating the BIOS.

Remember that updating the BIOS is recommended, but it carries risks. If you interrupt the process, your laptop may not boot. Therefore, if you don't have experience with hardware and software, I recommend skipping this step, although it is highly recommended.

To update the BIOS, you first need to disable BitLocker. To do this, open the command prompt (as administrator) and run the command: manage-bde -off C:, wait for the decryption process, and restart your computer.

After that, you can download the BIOS from the link below:

https://www.asus.com/br/motherboards-components/motherboards/prime/prime-b450m-a-ii/helpdesk_bios?model2Name=PRIME-B450M-A-II

How to perform the BIOS update procedure: https://www.asus.com/support/faq/1008276/

Open the command prompt (administrator) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth. Wait for the process to complete and restart your computer.

While this is not a Microsoft website, it is the official site of [PRIME B450M-A II/ASUS].

Thanks
CESAR VIEIRA 20 Reputation points

2026-08-02T21:30:47.55+00:00

Thanks Ivan. I'll try to update BIOS to the latest version asap. I'll let you know the results. I don't have bitlocker enabled so I don't need that step, but anyway thanks for the information.
CESAR VIEIRA 20 Reputation points

2026-08-10T00:50:51.02+00:00

Hi. I'm back :)

Well, I upgraded BIOS and tested playing without Chrome open and it seemed crashes had gone.

Nevertheless I also bought a new M2 NVMe card and reinstalled the operating system (I had a regular SSD) and I tested several games and it's working fine now.

Many thanks for your patience and help :)
Ivan B 123.4K Reputation points Independent Advisor

2026-08-10T01:21:04.75+00:00

Hi,

I'm glad I could help. You can always count on the Microsoft Q&A community, and have a good week.

Please consider rating the question (accept the answer or not), and access the community at Microsoft Q&A if you have further questions.

Thanks

2 additional answers

Your answer

CESAR VIEIRA 20 Reputation points

2026-07-26T05:34:27.1033333+00:00

It's a Nvidia GTX 1660 Super. I haven't made any changes in BIOS.
Ivan B 123.4K Reputation points Independent Advisor

2026-07-26T15:53:16.44+00:00

Hi,

This could be due to corrupted Windows files or registry entries, the SSD, or the antivirus software.

Create a Windows restore point: https://support.microsoft.com/en-us/windows/experience/backup-recovery/system-protection

Check if you have AI Suite installed, and you will need to uninstall Easy Anti-Cheat.

Check if the folder C:\Program Files (x86)\EasyAntiCheat_EOS exists.

Let me know here.

Thanks.
CESAR VIEIRA 20 Reputation points

2026-07-26T21:15:37.8166667+00:00

I don't have AI Suite installed, but C:\Program Files (x86)\EasyAntiCheat_EOS exists.
CESAR VIEIRA 20 Reputation points

2026-08-02T08:34:36.0533333+00:00

Thanks for all the info. I followed every step and I don't get any BSOD anymore. Nevertheless, I can't play any game much time. After some time (random) the games simply close and return to desktop, without any information. Meanwhile I swapped my GPU for a RTX5060Ti but the results are the same.

I don't know how to investigate further this problem :(
CESAR VIEIRA 20 Reputation points

2026-08-02T09:49:59.52+00:00

I also updated to the GPU drivers that were released after the ones you mentioned.
Ivan B 123.4K Reputation points Independent Advisor

2026-08-02T17:00:37.9566667+00:00

Hi,

Does this problem occur with any game you play?

Did you make any changes to the BIOS?

Thanks.
CESAR VIEIRA 20 Reputation points

2026-08-02T20:40:46.8766667+00:00

Yes, I tried some games, not only the ones with the EasyAntiCheat. (Fortnite, The Witcher 3, Palworld, GTA V Enhanced, Rocket League).

I haven't change anything on the BIOS.
Ivan B 123.4K Reputation points Independent Advisor

2026-08-02T21:00:39.8533333+00:00

Hi,

In this situation, I recommend updating the BIOS.

Remember that updating the BIOS is recommended, but it carries risks. If you interrupt the process, your laptop may not boot. Therefore, if you don't have experience with hardware and software, I recommend skipping this step, although it is highly recommended.

To update the BIOS, you first need to disable BitLocker. To do this, open the command prompt (as administrator) and run the command: manage-bde -off C:, wait for the decryption process, and restart your computer.

After that, you can download the BIOS from the link below:

https://www.asus.com/br/motherboards-components/motherboards/prime/prime-b450m-a-ii/helpdesk_bios?model2Name=PRIME-B450M-A-II

How to perform the BIOS update procedure: https://www.asus.com/support/faq/1008276/

Open the command prompt (administrator) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth. Wait for the process to complete and restart your computer.

While this is not a Microsoft website, it is the official site of [PRIME B450M-A II/ASUS].

Thanks
CESAR VIEIRA 20 Reputation points

2026-08-02T21:30:47.55+00:00

Thanks Ivan. I'll try to update BIOS to the latest version asap. I'll let you know the results. I don't have bitlocker enabled so I don't need that step, but anyway thanks for the information.
CESAR VIEIRA 20 Reputation points

2026-08-10T00:50:51.02+00:00

Hi. I'm back :)

Well, I upgraded BIOS and tested playing without Chrome open and it seemed crashes had gone.

Nevertheless I also bought a new M2 NVMe card and reinstalled the operating system (I had a regular SSD) and I tested several games and it's working fine now.

Many thanks for your patience and help :)
Ivan B 123.4K Reputation points Independent Advisor

2026-08-10T01:21:04.75+00:00

Hi,

I'm glad I could help. You can always count on the Microsoft Q&A community, and have a good week.

Please consider rating the question (accept the answer or not), and access the community at Microsoft Q&A if you have further questions.

Thanks

Answer 1

CESAR VIEIRA 20

https://transfer.it/t/8CZfr2xXnBxC

Link to minidumps.

And msinfo print

User's image

0 comments

Answer 2

Ivan B 123.4K Independent Advisor

Hi ,

Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.

Please go to the c:\windows\minidump folder, copy the files to your desktop, upload them to OneDrive or Google Drive, and post the link here for analysis.

Thanks

0 comments