what happened to my copilot?

Question

what happened to my copilot?

Iza S 10

my Copilot moved to some Microsoft 365 copilot. this new creature has some limits so after asking 5 questions I am locked out. What happening? any chance to move to old version?

Shelva Woodard 0 Reputation points

2026-09-10T00:20:43.4633333+00:00

All of a sudden, my Microsoft CoPilot is gone and I'm getting a DNS error

1 answer

Your answer

Shelva Woodard 0 Reputation points

2026-09-10T00:20:43.4633333+00:00

All of a sudden, my Microsoft CoPilot is gone and I'm getting a DNS error

Answer 1

Emma1-N 11,865 Microsoft External Staff Moderator

Welcome Iza S,

I understand how frustrating it can be when your Copilot experience has changed to Microsoft 365 Copilot, and you are now encountering usage restrictions after only a few questions.

Before proceeding, could you please confirm:

Are you signed in with a personal Microsoft account or a work/school account?
Are you using the Copilot website, Windows app, or Microsoft 365 app?

I look forward to your reply so we can continue working together to address the issue.

Emma1-N 11,865 Reputation points Microsoft External Staff Moderator

2026-07-30T04:38:02.4533333+00:00

Hello Iza S,

I just wanted to check if my previous response addressed your question correctly. If there is anything I may have misunderstood, I would truly appreciate it if you could provide a bit more detail to help me better understand your needs.