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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
no hardware changes. it is a digital licence from computer shop - no numbers on computer boxScreenshot 2026-07-25 142545.jpg
Thank you for the screenshot, I think you need to take your system back to the computer shop, the command indicates an OEM_DM key, which should be installed on the motherboard, but ShowKeyPlus indicates no OEM key is found on your system and the product key indicated is a generic key, no OEM or Retail key is found.
1
Your Screenshot indicates an OEM_DM licence, that type of licence is usually pre-installed by the PC manufacturer and the licence should be on the motherboard.
What happened on your PC before Windows was not activated?
2
Please provide a screenshot of the activation error indicated in the Settings App.
3
Download the free ShowKeyPlus app from the Microsoft Store.
Please provide a screenshot of that app window and please hide your product key in the screenshot.
